Reviews:
 ·TekSavvy Cable
| TSI has to fix this I understand that some of TSI customers think that those of us who are upset with TSI service are being unfair b/c TSI does not own the lines and has to rely on Rogers. I accept that there is an element of truth in that, unfortuantely it is an unforgiving world.
TSI has been expanding its customer base to the point it has been overwhelmed; that was within their control and what any business would seek to do. However they did not do so without adversly affecting their existing and new customers. They should have planned for this; they either did not or they made a pigs ear of it either way they are responsible. As a matter of contract law our relationship is with TSI and not Rogers and therefore we complain to TSI. If TSI has evidence that this is a deliberate attempt by Rogers to interfere with the service of its customers then it should make this known. It might be concievable that in such a case that a class action against Rogers for the tort of interference in contract by TSI customers.
Ultimately as with any contract the parties must take the banefits with the burdens. TSI is supposed to be providing us with highspeed internet service not excuses |
