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Lynn, MA

[FiOS Phone] Undoing parental controls for FDV voicemail

I recently switched to FDV and as I was playing with the features, I inadvertently turned on parental controls on one of my DVRs. I can still get to my voicemail and logs but only if I go into the settings for the DVR and enable parental control there as well.

The error message I get if I did not enable in the DVR settings, is that you can review the FDV user guide for steps required to disable this. Unfortunately, the user guide does not provide this information and I can't find where on the VZ website it shows you how to disable parental controls for FDV voicemail and call logs.

Anyone have any ideas?