Topic 'Re: [Upgrades] Docsis 3.0 ?' in forum 'Charter Internet/TV' - dslreports.com

Re: [Upgrades] Docsis 3.0 ?

Wed, 30 Nov 2011 21:59:17 EDT

Mr Torres posted : It looks like the speeds were upgraded yesterday. Here are the Key Changes:

�€� Internet Lite is increasing from 1 M/128 kbps to 3M/384kbps
�€� Internet Express is increasing from 12M/1M to 15M/3M
�€� Internet Plus is increasing from 18M/2M to 30M/4M
�€� Internet Ultra60 is renamed to Internet Ultra100 and is increasing from 60M/5M to 100M/5M

Charter Max will no longer be available to new customers. Existing Max customers will still be able to keep their service. However, Max customers can also move to a different level of Internet service.

Re: [Upgrades] Docsis 3.0 ?

Wed, 30 Nov 2011 20:14:26 EDT

Mr Torres posted : I just chat with charter and you have to call to upgrade

Re: [Upgrades] Docsis 3.0 ?

Wed, 30 Nov 2011 20:02:23 EDT

Mr Torres posted : Did you hear that from the UMATTER2CHARTER people on charter direct??

Re: [Upgrades] Docsis 3.0 ?

Wed, 30 Nov 2011 19:54:05 EDT

ntorres6 posted : Chatted with the online reps and said Fort Worth should have been uprgaded yesterday...mine don't work too well, only getting 23/3 now...

Re: [Upgrades] Docsis 3.0 ?

Wed, 30 Nov 2011 19:22:15 EDT

Mr Torres posted : As far as i know about any speed changes here is a link that might help you »Charter Changing Speed Tiers

Re: [Upgrades] Docsis 3.0 ?

Wed, 30 Nov 2011 18:45:03 EDT

ntorres6 posted : Anyone in the Fort Worth, Tx area getting the new upload speeds yet?

Re: [Upgrades] Docsis 3.0 ?

Wed, 30 Nov 2011 15:02:22 EDT

Nspradley posted : That has nothing to do with DOCSIS 3.0. A 2.0 modem will work just fine on DOCSIS 3.0 so if you are having internet issues you might wanna get in touch with the Charter direct forum and let them take a look at things for you.

Re: [Upgrades] Docsis 3.0 ?

Tue, 29 Nov 2011 22:19:00 EDT

fwguy posted : glad they bothered to tell me about the upgrade NOT!!

having to to constantly power off/on my 2.o modem

Re: [Upgrades] Docsis 3.0 ?

Tue, 27 Sep 2011 22:55:13 EDT

Mr Torres posted : Ok i was only asking because Docsis 3.0 is to launch with in 15 days said by a local inhouse charter supervisor....

Re: [Upgrades] Docsis 3.0 ?

Tue, 27 Sep 2011 21:12:08 EDT

hootabius posted :

said by Mr Torres:

So what your saying is that what the CSR said about the Fiber maintenance lastnight was incorrect?

Not necessarily incorrect but just maybe not for the reason you think.

Re: [Upgrades] Docsis 3.0 ?

Tue, 27 Sep 2011 21:11:37 EDT

hootabius posted :

said by Nspradley:

The CSR likely has no idea what your local headend tech is ever doing.

+1.

Just about every peice of equipment in a headend these days is connected with some sort of fiber, even if it doesn't go out to the cable plant directly. New node additions/upgrades are just one of many reasons to run fiber in a headend. "Working new fibers" could be for just about anything.

Re: [Upgrades] Docsis 3.0 ?

Tue, 27 Sep 2011 21:09:51 EDT

Mr Torres posted : So what your saying is that what the CSR said about the Fiber maintenance lastnight was incorrect?

Re: [Upgrades] Docsis 3.0 ?

Tue, 27 Sep 2011 20:59:31 EDT

Nspradley posted : The CSR likely has no idea what your local headend tech is ever doing.

Re: [Upgrades] Docsis 3.0 ?

Tue, 27 Sep 2011 19:02:38 EDT

Mr Torres posted : So what does that mean?

Re: [Upgrades] Docsis 3.0 ?

Tue, 27 Sep 2011 17:21:33 EDT

motorola870 posted :

said by Mr Torres:

Charter was doing some maintenance lastnight and the CSR told me that they were working new fiber lines at the headend and they said they had several tickets open in fort worth..

Any idea how much longer it takes to deploy Docsis3.0 after fiber lines have been replaced??

they were likely working on new fiber optic recievers at the Node optical transmission rack that the nodes are connected to for new node additions.

[Upgrades] Docsis 3.0 ?

Tue, 27 Sep 2011 13:49:50 EDT

Mr Torres posted : Charter was doing some maintenance lastnight and the CSR told me that they were working new fiber lines at the headend and they said they had several tickets open in fort worth..

Any idea how much longer it takes to deploy Docsis3.0 after fiber lines have been replaced??