I can understand how this must of been a frustration event. We seemed to have had issues getting all up & running for you. Even after we were able to connect you, your service still went down. I'm hoping the latest ticket opened with Rogers will fix you internet once & for all.
I agree these are painful times... We've stopped selling Dupont & Upgrade has been requested. All I have for the info on the Upgrade, is that it's part of our 2nd batch of Upgrades. Which at this point I know doesn't say much but we have ordered it.