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AuthorAll Replies


ShawSean

join:2010-07-16
Vernon, BC
kudos:12

2 edits

reply to derf007

Re: [ALL] Ask ShawSean

@derf007 - You can only use the new Cisco modems for our BB50+ broadband packages.

@tardcart - Hey, there's a few things we need to help determine what's going on.

1. Method of download (http/torrent/ftp)
2. If http/ftp, the site. Torrents?
3. Size of file.
4. Is modem in bridged or wireless.
5. 3rd party router, do you have one?

--
Sean
Twitter - @Shaw_Sean


tardcart

@shawcable.net

@tardcart - Hey, there's a few things we need to help determine what's going on.

1. Method of download (http/torrent/ftp)
http

2. If http/ftp, the site. Torrents?
filesonic, oron, hotfile, rapidshare, etc.

3. Size of file.
30MB to 8GB, size doesnt matter.

4. Is modem in bridged or wireless.
connects into wireless router

5. 3rd party router, do you have one?
yes, linksys wrt54gl, but i've tried downloading without the router and get the same results.

like i said im not the only one thats been having this issue since the new plans got introduced. i've already tested my hardware to make sure nothing has gone bad and all is good on my end. it sucks having to download files over and over again hoping it doesnt end up corrupt.


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