Wireless / Mobile > Wireless Users Chat > Intermittent Connection

Intermittent Connection

the two computers i have were both hooked up at seperate times and continued to have the issue. As for the ISP checking the link and such every time i speak with them they basically say your connection looks fine from here...

As for radio stats, i don't really have any idea where to start... it's a motorola canopy, i've looked on line for solutions... haven't directly spoken to the ISP about it, next time i phone them i will ask that question directly. They seem to be pretty protective over their equipment and give very little insight to anything.

Yea i suppose speaking about ACK packets isn't going to get very far, it was just a suggestion from my friend due to the way the problem occurs... every few seconds...

I understand that they need to oversub their access points... but the problem is they only upgrade their hardware on the tower once in a blue moon.... Before their backbone network was backlogged and i was recieving a ping of 400+ms to a tower less than a mile away. Took me quite a few phone calls to get that out of them.

I just don't understand what the problem could be...

The best example of my problem would be to take say Download manager that has a pretty accurate real time download speed indicator... and then take a wave, up and down and up and down every couple seconds... This is my connection.

sometimes it's down for a few seconds, sometimes it's up for a few.. but a lot of random drops to 0 in speed.

They probably need to come out and test with their computer, sometimes things cannot be diagnosed remotely. Have you asked that they do this?

I actually just called them, and they had decided that if i was continuing to have problems they need to send a tech guy to check the lines.

I didn't want to have to do that... since it's a 2 week wait for a tech support guy... but i guess it's my only option.

They had suggested that it might have been a bad network port. But as far as i can tell mine are up to date.. and have not been damaged... I also have tried the connection on 2 different computers and the through the router and they all have the same problems..

reply to cursis4

So I remove the router, a direct connection to the wireless modem.

Updated to latest ethernet drivers. Computer is only maybe 6 months old, other computer is a couple years old and tried multiple ethernet ports just in case one was damaged... happens on the ps3 (although that is through the router) happens also when i use a router and use a wireless connection...

I don't know what else to look at.... i've done everything i can think of on my end. searched endlessly on the internet to see if i could find anyone with a similar problem and never can.

Although 2 years ago my WISP had a problem with congestion on their network and i was getting pings of 500ms to the tower that is about a mile away.

I run ping tests to my gateway and i get pings between 9ms as high as 200...

Gonna run some similar tests while plugged directly.. i usually just use one computer through the router since taking out the router seems to have the same effect.

It sounds more to me like something interfering at or near your house. Something that updates every few seconds, like a rain wireless rain gauge, remote thermometer sensor or something similar.

I was thinking interference.. but i thought when i had this problem with the 900mhz radio it would change or cease when i got the new 5.7ghz frequency radio.

Unfortunately it takes them 2 weeks to send out a tech to check out the connection... And when they installed the new radio (unfortunately i had to work) the guy said everything was good... obviously didn't do any tests beyond the fact that it was working.. which it does, but kinda messed up.

the closest house is probably 500 meters away, and basically nothing from me to the tower just some cow fields.. There is a house at the top of the hill and the antenna is only a few meters above that house. Although i have no idea what effect that has on my connection.

I'm thinking i'm just going to have to wait till the 19th when the tech comes out. Unfortunately

Through a bit more testing it looks like it might be an issue with the amount of connections going into my network... I was doing some searching and saw people were having problems with utorrent bogging down their internet... so looked on the other computer and there was utorrent.. once it was turned off it got more stable.. but a few minutes down the road again it started going up and down.

I've heard that wireless connections have a highly limited when it comes to the amount of connections you can have connected to it.

Is there any way in Vista and windows 7. Or possibly right through the D-Link Dir- 655 i can limit the amount of connections coming through?

reply to cursis4
Double post =(

I was able to get to the general status page of the 5.7ghz modem.

Power levels are along the lines of -50 actual, min -50 and max -65 i believe.. or along those lines.

Jitter is Actual 1 min 0 max 3.

That's basically i the info i can get... And it's against security policy to allow access to the unit.

Tech is coming out Wednesday, i've done a bunch of virus scans and used 2 different computers with the same problem... disconnected both computers and connected wirelessly with my ps3, same issue...

Sometimes when i do traceroutes i get between 10 and 40ms ping to the SM. And as far as i can tell, i sometimes get 100ms ping to the AP.. although it jumps anywhere from 10ms to 40ms.. and sometimes jumps to 80-100 every once in a while.

I guess it's still just wait for the tech to come out and see if he can fix it.

reply to cursis4
I don't think you have correct IP's for your SM or AP. Chances are its a flat network. Those signal readings and jitter are excellent.

Now i don't believe this has anything to do with congestion on my ISP's network.

I had network congestion problems before and i would get huge pings to the tower like 400ms... and then at 12am i would have a smooth 1.5Mbps stable connection.

I tested my connection last night around 12 and i got great speeds.. like 3.6Mbps, but i still had the sudden drops in download speed followed by a big burst followed by a sudden drop and so on...

Hopefully tomorrow they can figure out what exactly is going on.

Tech came out today, tested the connection on his laptop, did the same thing.

He's having the ISP send me a replacement power supply. He was out of stock in his van and so was the ISP but they had ordered more. Or i might go to the office and pick one up if they got one in tomorrow.

So the issue isn't solved yet, but he said the problem is most likely the power supply which is the oldest part of the setup (6 year old power supply).

So here's hoping that will work.

I should have ordered one of those a long time ago. Damnit.

reply to cursis4
Power supply? Thats just funny.

reply to jcremin
Thing is, there's really nothing even close to my house or the radio.

I had the exact same problem with my 900mhz system as my 5.7ghz system.. so is there something in the exact same path causing the exact same kind of interference on both 900 and 5.7?

Comps are the same, but he hooked his comp up and got the same issue.. so it's not the computer...

he replaced the cable when he put in the 5.7ghz system.. can't see any physical damage to the cable.

the only thing that didn't get changed was the power supply.

He was checking stats on the equipment.. and he said he saw a bit of fluctuation on the power side of things.

What is strange is that i don't get packet loss when i do tests..

I'm still hoping it will fix it heh.

We'll see.... at this time the ISPs office is out of Power Supplies.. heh.

reply to cursis4
He was grabbing at straws or trying to BS you so he could leave. Fluctuation in the power? Yeah, ok.