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r81984
Fair and Balanced
Premium
join:2001-11-14
Katy, TX
Reviews:
·row44

XMs Annual Billing Mistake

For the last 3 years when I renew at the $77 a year including XM online they always try to charge me extra per month for the online after the fact.
I thought this year they got it right. The person even wrote notes in my account saying online included.

Turns out they were charging me $2.99 a month for the last 3 months. I had to waste 20 minutes calling them up to fix it.
They refunded what I paid and then credited my account so that I will not get charged for online for the next year.

XM never gets the billing right. After dropping BBC I seriously doubt I will renew next year.
I can make better playlists on my mp3 player so all they have left that is worth paying for is CNN and MSNBC for when I am on a road trip. (which I only do like twice a year)
I will also never understand who is picking their top 20 hits, it never makes any sense why many of the songs are on that list.
--
...brought to you by Carl's Jr.


J E F F
Whatta Ya Think About Dat?
Premium
join:2004-04-01
Kitchener, ON
kudos:1
Agree that tossing BBCRadio 1 was a mistake, as was Cinemagic.