r81984Fair and BalancedPremiumReviews:
XMs Annual Billing Mistake
For the last 3 years when I renew at the $77 a year including XM online they always try to charge me extra per month for the online after the fact.
I thought this year they got it right. The person even wrote notes in my account saying online included.
Turns out they were charging me $2.99 a month for the last 3 months. I had to waste 20 minutes calling them up to fix it.
They refunded what I paid and then credited my account so that I will not get charged for online for the next year.
XM never gets the billing right. After dropping BBC I seriously doubt I will renew next year.
I can make better playlists on my mp3 player so all they have left that is worth paying for is CNN and MSNBC for when I am on a road trip. (which I only do like twice a year)
I will also never understand who is picking their top 20 hits, it never makes any sense why many of the songs are on that list.
...brought to you by Carl's Jr.