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JenSuisUn
Premium Member
join:2006-02-23
Chatham, ON

JenSuisUn

Premium Member

[Cable] [Cable] Videotron Upgrade 2.0

We had a due date of October 26th 2011 for the Videotron upgrade.
This has been pushed up from October 26th to October 18th.

When I was advised all I could think was... good golly, why aren't all our upgrades like this

HiVolt
Premium Member
join:2000-12-28
Toronto, ON

HiVolt

Premium Member

Hehe, Rogers needs to go to the Videotron school of backhaul upgrades!

alkizmo
join:2007-06-25
Pierrefonds, QC

1 edit

alkizmo to JenSuisUn

Member

to JenSuisUn
God damnit! Now what am I gonna...

wait, you didn't mean to say November 18th right?

Wow, but at least, good thing they don't do this to installation dates.

Videotron - Sorry, we can't come tomorrow, we're coming right now.
Me - What no im in the shower!

Note - I'm guessing videotron isn't procrastinating like Rogers since they don't let Teksavvy offer anything else than their own plans at a small discount with no bundle. The discount is in the fact that they don't need to provide the equipment or support to "bougons" (Quebequers will know what I mean).

edit - Hey Martin, will Teksavvy consider setting up a link to the internet in Montreal, so Quebec users don't need to hop to Toronto and then back when connecting to local servers?

ghostly57
join:2011-08-22
QC, Canada

ghostly57 to JenSuisUn

Member

to JenSuisUn
Perfect, I'll be able to enjoy buffering-free streaming even sooner! =D

Fredtek
join:2009-09-05

Fredtek

Member

Cool! Right on for my B-Day! Normal speed, is all I wanted for this year!

ghostly57
join:2011-08-22
QC, Canada

ghostly57 to JenSuisUn

Member

to JenSuisUn
Let's cross our fingers Videotron respects its due dates (unlike Rogers.............)
PimpChicken
Bell 3Gbps
join:2010-02-23
Outremont, QC

PimpChicken to JenSuisUn

Member

to JenSuisUn
That's what I like to hear!

ghostly57
join:2011-08-22
QC, Canada

ghostly57 to Fredtek

Member

to Fredtek
Well, with all the new sign-ups, let's hope we'll get normal speeds throughout the year.
ghostly57

ghostly57 to JenSuisUn

Member

to JenSuisUn
This is unbearable:

xcimo
Fibe 50-50
join:2007-11-21
Gatineau, QC

xcimo to JenSuisUn

Member

to JenSuisUn
If the CRTC decide in favor of consumers, i expect a massive amount of videotron customers moving to teksavvy with better caps. Let's hope all future update will be like this one.

EUS
Kill cancer
Premium Member
join:2002-09-10
canada

EUS to JenSuisUn

Premium Member

to JenSuisUn
Could you please post a link or little recap of which upgrades Vid are rolling out?
Thanks!

JenSuisUn
Premium Member
join:2006-02-23
Chatham, ON

JenSuisUn

Premium Member

There is only 1 upgrade & that's our Aggregated POI.
Going from 300M to a Gig-E.

Guspaz
Guspaz
MVM
join:2001-11-05
Montreal, QC

Guspaz to alkizmo

MVM

to alkizmo
said by alkizmo:

Wow, but at least, good thing they don't do this to installation dates.

Videotron - Sorry, we can't come tomorrow, we're coming right now.
Me - What no im in the shower!

Videotron's automated system will call a bit before the appointment (I don't remember what the lead time is, 5-15 minutes, something like that), so if you get out of the shower when the phone rings, you should have time to throw some pants on before the Videotron guy shows up.

It's nice because, if you've got the day off and want to sleep in, you can just sleep and let the phone call wake you up. Whenever I have a Bell appointment, I have to put a sign on my door saying "Dear Bell, please knock loudly, as I may be asleep."
JMCD23
join:2010-12-06
London, ON

JMCD23 to JenSuisUn

Member

to JenSuisUn
Wow only a 300m for an entire province. Just shows how piss poor videotrons pricing is for tpia.

JenSuisUn
Premium Member
join:2006-02-23
Chatham, ON

JenSuisUn

Premium Member

It has nothing to do with pricing... It has all to do with the demand.
Expand your moderator at work
malquin
join:2005-05-13
Montreal, QC

malquin to JenSuisUn

Member

to JenSuisUn

Re: [Cable] Videotron Upgrade 2.0

Hi.

1- Thanks for keeping us posted on this subject. Transparency is weirdly refreshing.

2- Hopefully, it will restore our bandwidth to what it's supposed to be during peek usage hours.

3- It's not enjoyable but when I see the messages about the same problems in Ontario with Rogers and what everyone has to endure...

Thanks again for letting us know what's happening.

JenSuisUn
Premium Member
join:2006-02-23
Chatham, ON

JenSuisUn

Premium Member

Cable in Ontario & in Quebec have different aspects.. They don't work in the same way.

JC_
Premium Member
join:2010-10-19
Nepean, ON

JC_ to JenSuisUn

Premium Member

to JenSuisUn

Re: [Cable] [Cable] Videotron Upgrade 2.0

said by JenSuisUn:

There is only 1 upgrade & that's our Aggregated POI.
Going from 300M to a Gig-E.

That will definitely give TekSavvy a lot of room to grow in Quebec for a while and all the current users will be very happy with the increase.
said by malquin:

2- Hopefully, it will restore our bandwidth to what it's supposed to be during peek usage hours.
Thanks again for letting us know what's happening.

It should as the only issue that currently seems to be happening is peak congestion.
said by malquin:

3- It's not enjoyable but when I see the messages about the same problems in Ontario with Rogers and what everyone has to endure...

Ontario has non-agrregated POIs, this means that TekSavvy needs to run fibre to each one to upgrade it.

Quebec has an aggregate POI, this means that TekSavvy needs to run fibre to only one POI and they are than able to service everyone in the Videotron footprint.

Fredtek
join:2009-09-05

Fredtek

Member

I'm not that good in maths and please let me know if I'm wrong.

If with a 300M link we currently have an average speed of 1,5Mb during peak hour, how could a 1000M solve this problem? 300M -> 1000M is an 333,33% link speed increase. However, my 1,5M * 333,33% speed increase is only 5Mb. Since we should have 8Mb, even during the peak hour, how could an increase from 300 to 1000 could even give TS a lot of room to grow in Quebec like some here are saying?

Taylortbb
Premium Member
join:2007-02-18
Kitchener, ON

Taylortbb

Premium Member

said by Fredtek:

how could an increase from 300 to 1000 could even give TS a lot of room to grow in Quebec like some here are saying?

When you've got congestion there are significant inefficiencies in how it is handled. Being 10% over capacity will slow each person down a lot more than 10%.

ghostly57
join:2011-08-22
QC, Canada

ghostly57 to Fredtek

Member

to Fredtek
I agree with Fredtek's math. Doesn't make sense?

Jay_P
join:2005-12-12
Montreal, QC

Jay_P to JenSuisUn

Member

to JenSuisUn
Terrible latency tonight, when I think I'm paying 91 per mo for that.

(To google.ca)
1 1 ms 1 ms 1 ms 192.168.1.1
2 9 ms 9 ms 10 ms 10.245.106.1
3 66 ms 64 ms 65 ms 10.170.172.13
4 68 ms 76 ms 64 ms 10.170.168.194
5 10 ms 10 ms 13 ms 69-165-174-206.dsl.teksavvy.com [69.165.174.206]

6 62 ms 66 ms 66 ms 69-165-174-202.dsl.teksavvy.com [69.165.174.202]

7 62 ms 61 ms 65 ms 2110.ae0.bdr01.tor.packetflow.ca [69.196.136.34]

8 62 ms 60 ms 61 ms 198.32.245.6
9 60 ms 61 ms 52 ms 216.239.47.114
10 80 ms 85 ms 84 ms 216.239.46.160
11 76 ms 82 ms 81 ms 72.14.237.109
12 112 ms 111 ms 99 ms 209.85.242.215
13 * * * Request timed out.
14 102 ms 103 ms 104 ms 209.85.248.53
15 * 95 ms 107 ms 209.85.253.169
16 97 ms 97 ms 96 ms yw-in-f103.1e100.net [74.125.47.103]

Trace complete.
Rambobino
join:2003-08-18
Quebec, QC

Rambobino to JenSuisUn

Member

to JenSuisUn
Martin, will there be any downtime?

Jay_P
join:2005-12-12
Montreal, QC

Jay_P to JenSuisUn

Member

to JenSuisUn
I hope we won't have to go thru the same problems again, TSI should be upgrading their current link when it reaches 60% utilization if you take into account provisioning times and overhead.
darkling
join:2009-09-29

darkling to JenSuisUn

Member

to JenSuisUn
Ooh, its the 18th!

Does that mean sometime during the day? Will everything be fixed by tonight? :O

In any case, if this gets everything fixed, I'll be thrilled! BF3 next week =D

JC_
Premium Member
join:2010-10-19
Nepean, ON

JC_ to Jay_P

Premium Member

to Jay_P
said by Jay_P:

I hope we won't have to go thru the same problems again, TSI should be upgrading their current link when it reaches 60% utilization if you take into account provisioning times and overhead.

This is the first upgrade for Quebec so if everything goes smoothly and so far it seems that it is an upgrade will take a somewhere between 7-30 days to book and complete.

The original upgrade date, October 26, 2011, was given on October 5, 2011 and 8 days later it was moved up to October 18, 2011, which to me it seems that Videotron is quite happy to support TPIA.

alkizmo
join:2007-06-25
Pierrefonds, QC

alkizmo to darkling

Member

to darkling
said by darkling:

Ooh, its the 18th!

Does that mean sometime during the day? Will everything be fixed by tonight? :O

In any case, if this gets everything fixed, I'll be thrilled! BF3 next week =D

No matter when it gets fixed today, we wouldn't be able to tell until 7pm or 8pm, when the congestion issue is normally a problem (During the day we won't get any benefit).

JenSuisUn
Premium Member
join:2006-02-23
Chatham, ON

JenSuisUn to Rambobino

Premium Member

to Rambobino
Typically with any upgrades their may be a small downtime. Unless there is a major issue, I don't think you notice more then a blip.

Adamavis
@207.253.202.x

Adamavis

Anon

Martin, I pay for the 30mb service but I also get 1.5mb during peak hours. During off hours however I am not finding the speed goes over 8mb. Is this due to the problem or could it possibly be an account setup problem?