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JackKane

@covad.net
reply to AltheaHarper

Re: Cyberonic EVDO fraud, promised 2-6M speed, then said "t

Cyberonic is a reseller of services. It does not excuse the poor service you are getting, but it is the primary operator that is at fault if the tower/node is congested. The likelihood of anyone getting "shut down" is quite small, but good luck venting at all these agencies. I am sure that your contract mouseprint contains provisions that cover them in the event that the services they advertise do not match up with what is being provided. They have little control over it.

If you have a laptop, travel outside of this tower's coverage area and see if transfers improve. There is often more than one reason why the speeds are low, and many (not all, of course) lie with equipment in the house.