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Archivis
Your Daddy
Premium
join:2001-11-26
Earth
kudos:19
reply to ak3883

Re: [HD] Basic Cable and HD

Sounds like you need to call again and take your chances with another rep, perhaps calling again a few times until you reach someone who may be interested in helping you. Try not to let them dig too much into your issue and log your call, making a call log history of you.
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Kristopher
Tarquin
Premium
join:2002-10-11
Tyrinaria
kudos:4

I'll try that. The thread I found on the comcast web site said that a lot of the problem was a block found in the local box (the one attached to the house) that stops some HD channels (the one I'm having trouble with) from getting in. It even references a recent change Comcast made, that coincides with the date I lost the channels. I'll call again after work today and see what happens.
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