|reply to robsonline |
Re: HDHomerun Prime - Huntsville, AL
I am being charged the $10 HD / equipment charge also. I also called to complain about it.
It was explained to me differently by Knology than you. I was told the first Knology box was included in my subscription and the $10 fee was to receive HD channels only. Then future HD boxes cost $10 each as a rental fee for every additional box.
So anyway, I pay:
$79 for internet / tv bundle
$10 internet upgrade
$10 digital preferred tier upgrade
$10 HD upgrade
I am currently getting the last two for free on a 12 month promotion, but when that ends, I am hoping to drop the digital preferred tier $10 since we never watch channels above 100 anyway. I am anticipating that they will require me to keep it to have HD channels though. Will find out next March
I still think I should get my cablecard for free since I returned my HD box though at a minimum. Afterall, the HD box contains a M-cablecard and I did not pay extra for it...
So did you ever fix the problem of the 2-78? Is there really not an analog tuner already included with the box?
No, it is not an actual problem. It is like you said, no analog tuner. However, the FCC only requires cable companies to continue making analog channels available through next Feb I believe, so when they reclaim all that analog spectrum and convert it to an all digital system (whenever they choose to do that), the problem will fix itself and we will likely get a lot more HD channels in the process.
Whoops meant to ask if they let you do a self install?
I did, but they claimed locally that it was not an offered option. Although, the 800 number says they offer it, and I have been told by a friend that it is a mandated FCC req for cable companies to allow self-installs now.
So yes, they let me self-install, but they also told me it was not a supported option and normally required a truck roll and a fee for that.