said by Cheese:How about compensating the CUSTOMERS, they are what MAKES your company. Free apps for a 4 day outage? Ridiculous!
I believe it was a $100 credit for apps.... not to bad if you ask me!!
The fact remains that at the end of the day, RIM still has a really good, secure service that no one else offers.
Maybe regular customers can easily go to different smart phone manufacturers; but corporate customers should have had a backup system in case this happened. You seriously can't do business with no backup plan should your only carrier go down...
This is just a media firestorms that will quickly blow over in a couple of days.
I doubt that people will seriously go out and spend money to break their contract, or renew their contract for another 2-3years just to get a diffrent subsidized smart phone. Just not practical for a 4 day outage that has never happened before and for a service that is for the most part pretty reliable..