I've been told to wait a few days to have problems fixed.... it's been over 19 days since this problem started. With less than half a MB download speed, I get kicked out of PS3 online games, can't talk on my voip, oh and loading this page took a looong time. Who wouldn't be frustrated?
This is THE WORST COMPANY do NOT get internet from them under ANY CIRCUMSTANCES. I have been with Acanac on DSL for 3 years. This fall I decided I wanted to update to Cable the 15mb service. I have been charged for the service BUT 2 MONTHS LATER it STILL has not been turned on. Plus I am being billed monthly for the DSL service. I am cancelling my account tomorrow but I have to email them cause they suck SO BAD!
they keep bouncing me back and fourth like i'm a ping pong or something. It's been one month plus a day since my problem started and they still haven't fixed anything yet. I'm surprised this company is still around with this type of service. I hope all these reviews and comments we put here will ensure others will read this and avoid this company so they'll close down once and for all.
if there's something to comment about them .... it's that they are consistent with something... "screwing with their customers"
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