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Jefferson

@comcast.net

Weekly Testing on Cablebox is everyday

Can anyone tell me why Comcast has that weekly testing on the cable boxes on all channels that happens everyday and several times a day? It drives me nuts. Thanks

The Q

join:2008-06-26
Collegeville, PA
Do you mean EAS testing? (Emergency Alert Testing?) If yes, the weekly tests are federally mandated by the FCC. Everyday would be unusual and yes annoying (and not required).

Actual EAS Alerts and messages are initiated by local, state and federal authorities and required to be passed along.

videonex

join:2001-07-22
reply to Jefferson
If it is EAS testing, I think we will be seeing much more than the minimum in the next couple of weeks preceding the unprecedented official NATIONAL TEST in November. NOBODY wants their part of the system to fail when that test takes place and they will be running extra tests to make sure they are ready.
Expand your moderator at work


J Jefferson3

@comcast.net

1 edit
reply to Jefferson

Re: Weekly Testing on Cablebox is everyday

Yes the FCC rules on this matter are Old and clear they are Mandated and Comcast is just the provider for this Service!!, that is the way it is!!!!

By the way in case you did not know there going to be that national test on Nov 9,2011 at 2 P.M., so you ARE going to SEE A LOT for even More TESTS, so get used to it buddy!!!!!!

By the Way my team of Engineers are ok!!!!! But of course each area varies!!!! So keep those fingers crossed anyway!!!!

Mod Note: Edited. Don't troll here, please.


Jefferson

@comcast.net
reply to The Q
Yes it is weekly tests that actually happen on mon tue wed. Sometimes as much as 8 times in one day.


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4

2 edits
reply to Jefferson
this topic belongs here please »Nationwide EAS Test 11/9 2:00 PM EST since its turned into a topic about the EAS itself as well as the national test.


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
reply to Jefferson
said by Jefferson :

Yes it is weekly tests that actually happen on mon tue wed. Sometimes as much as 8 times in one day.

if you are having trouble with recieving too many alerts from one source such as your cable provider you should speak with them and let them know there is a problem. This article should help explain things. »www.9wsyr.com/content/news/real_···rss=1420


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
reply to videonex
said by videonex:

If it is EAS testing, I think we will be seeing much more than the minimum in the next couple of weeks preceding the unprecedented official NATIONAL TEST in November. NOBODY wants their part of the system to fail when that test takes place and they will be running extra tests to make sure they are ready.

that may be true that no one wants their part of the system to fail, but its against FCC regs to run a weekly test more then once a week, doing so will cause very large fines up to $10,000 and repeat offenders could cause a revokation of their license.


Kimmie

@aol.com
reply to Mike Wolf
It's almost 4 am & there have been 5 of these in the last 40 minutes or so...FIVE of them! I've been noticing this the last few nights. They come one after the other. It's very annoying. Looks like we'll need to call Comcast.


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
I know that Comcast has been doing alot of testing in various areas the past few days because we are testing new equipment ahead of the November 9th test. You can't really fault us because we ARE doing it in the middle of the night when most people are sleeping, Its not like its being done during primetime. Anyway I'm sorry for the inconvenience.

GuruGuy

join:2002-12-16
Atlanta, GA
said by Mike Wolf:

I know that Comcast has been doing alot of testing in various areas the past few days because we are testing new equipment ahead of the November 9th test. You can't really fault us because we ARE doing it in the middle of the night when most people are sleeping, Its not like its being done during primetime. Anyway I'm sorry for the inconvenience.

Doing it in the middle of the night is one thing, but during prime time is another.

Here in Atlanta, during Project Runway Thursday night; I counted 13 times that Comcast ran the EAS test. 13 times! That is total BS.
--
GuruGuy

keo eke
Razorback
Premium
join:2002-11-20
Georgia
What County Guru? Atlanta testing has been 2 am to 6 am.


dot_null
Premium
join:2004-06-28
Kennesaw, GA
I am in NW Cobb (the Kennesaw/Acworth area, specifically) and have seen the EAS tests multiple times in the early morning hours, 2-6 AM sounds about right. Family members have complained that some of their recordings (usually repeats of programs which aired in primetime but for which there were not enough free tuner slots on the TiVo at the time) have been interrupted by the multiple EAS break-ins.


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
ah time sifting. arlght here is what you do, to into the tivo menu and go into settings then standby. use that standby mode, it will allow you to record your shows uninterrupted and it will ignore the EAS.


dot_null
Premium
join:2004-06-28
Kennesaw, GA
Hmm, very interesting. Thanks Mike Wolf See Profile! Despite perusing a few TiVo forums the past year I somehow missed this little trick. Very cool... I had no clue!

GuruGuy

join:2002-12-16
Atlanta, GA
reply to keo eke
said by keo eke:

What County Guru? Atlanta testing has been 2 am to 6 am.

Fulton County. I have it on Tivo from 9pm-1030pm....recorded proof that it happened during the hours I stated and 13 times.
--
GuruGuy


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
reply to dot_null
no problem I learned it on »www.tivocommunity.com/tivo-vb/


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
reply to GuruGuy
youtube it?


Comcrap ATL

@comcast.net
reply to GuruGuy
I'm in the Atlanta area as well and I have been subjected to he massive amounts of EAS. And they have been testing this outside that window. 1am on October 31 She first screech began and kept at it all night long. Not everyone has the luxury of working normal hours, but to fully black out and interrupt a broadcast instead of just screeching and using a news ticker tape at the bottom of the screen is ridiculous! Also what good is EAS when my physical address does not match the guide listings. I get Tornado alerts for Bartow county but I live in North Fulton so to me that is a FAIL anyway. It has become so excessive that no one is paying attention to them anymore because its like crying wolf. I bet that in another 23 iminutes (1am) I will get my 1st of many weekly/monthly tests tonight. Radio Stations don't test this often, Broadcast TV doesn't either. As a matter of fact At&T hasn't been going berserk with tests alerts either and lucky Satellite dish owners aren't subjected to EAS at all. This is a Comcast thing, at least in the ATL area so its a huge problem for the subscribers. The FCC does have a complaint for excessive EAS testing, I've already reported on the website this weekend.


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4

2 edits
yes I remember your complaint, however this testing was already authorized by the FCC. With the implementation of IPAWS in the near future the EAS alerts will be more relevant to your location so you will only see alerts that are for your location. Also new technology is being implemented that will use a banner across the screen instead of a forced tune event which is what your describing when you see these alerts. I detailed the differences in »Nationwide EAS Test 11/9 2:00 PM EST
You are incorrect that sat users dont receive EAS alerts, when as of 2007 they are required to by FCC regulations or else they have their broadcast license pulled and well essentially go out of business overnight, this goes for all providers. Your welcome to search youtube for their tests. As I've stated here »Nationwide EAS Test 11/9 2:00 PM EST and here »constant eas messages Comcast is doing authorized testing for preparation of the national test November 9th at 2pm for a period of 3 minutes. This same issue occurred last Tuesday in New Jersey as well as in Florida, and has occurred in other parts of the country as well. I understand your frustrations and can simply tell you it wont be an everlasting issue. All I can say is I apologize for the inconvenience this has been to you.

»www.9wsyr.com/content/news/real_···rss=1420


Newsjunkie21
CM Punk-WWE Superstar of 2011

join:2011-04-19
Brick, NJ
Apparently, there was some EAS testing on the Brick system around 5:30 this morning. That's according to my mom.


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
yes they did testing in my area as well only this time they screwed something up and caused my equipment to force tune to channel 3, display EAS on the front panel and freeze up, and there wasnt even any notification, just QVC and the inability to respond to change channels or respond to remote commands. same thing happend to my Moxi.

uiopuiop

join:2002-09-27
Follansbee, WV
reply to Mike Wolf
What about weekly test twice a day?
Neighbors and I have been watching dead air. We see the boxes state that their has been a disconnection. The we see EAS testing twice a day.
It seems as if comcast is doing testing during peak hours.
What gives?

The Q

join:2008-06-26
Collegeville, PA
said by uiopuiop:

Neighbors and I have been watching dead air. We see the boxes state that their has been a disconnection.

I am guessing that you are seeing this disconnection notice on the smaller DTA cable boxes (about 8 inches square)

If yes, that is not testing but you should get a tech out to look at the signal levels as that could be the issue.


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
reply to uiopuiop
Comcast is most likely installing new equipment or are replacing failing equipment in your area. It's probably a temporary yet annoying issue until its finished.

uiopuiop

join:2002-09-27
Follansbee, WV
reply to The Q
You mean the dta box has to have a higher gain to operate?
That would answer the disconnect issue. An answer that I don't really like.
Now you combine low signal problems with these EAS test being run many times a day and It appears comcast is just trying to upset their subscribers.
What really make one upset is it seems that they never, lose a home shopping network!
Then I get one of those messages that they are removing the preview for Showtime their current free period. Now, am I going to subscribe? It they cannot keep the regular programs up then what are my chances for premium?
Poor service does not make happy subscribers.

uiopuiop

join:2002-09-27
Follansbee, WV
We it seems now the big box is giving me 0x000 messages and promises that my service will restore shortly.
The dta boxes are ok on the same channels.
Now I tend to believe that comacast is doing some work if all my neighbors are having the same issues.

Now it Comcast is doing work why don't they put out a message? The put messages out to try and sell me some program ect. If they can do that then why not put a message out maintenance? It seems like its time to call the PUC.


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
yeah they never actually use the messaging system for something useful like service interruptions.


Floppy

join:2002-07-03
The messages on the boxes are sent from the headend which only does maintenance between midnight and 5am. Service interruptions during the day are attributed to emergency field maintenances or outages.