US Cable Support > Bright House Networks > [TV] ESPN3D Not Authorized on CableCARD

[TV] ESPN3D Not Authorized on CableCARD

Havent actually heard of that issue yet, Is the tivo Mpeg4 compatible?

reply to simba1994
Tim thats my thinking as well. ESPN 3D requires an M type converter while other 3D channels do not.

for now...

Id imagine MUCH more stuff is going mpeg 4 as it will use less bandwidth to accomplish the same outcome. Infortunatly a lot of equipment still isnt compatible yet.

I'm trying to get an answer from TiVo, but in my research, I also have read Comcast subscribers having the same problem. The cable company just has to authorize the channels for the cableCARDs, and the channel should work with TiVo Premier and Series 3 boxes.

Can someone at BHN try and authorize the channels for my CableCARDs so I can see if the channel actually doesn't work or is just turned off?

reply to simba1994
you may be right with it just needing to be authorized but every cable company does things different. Just because it works for comcast doesnt mean itll work with ours. ( I would be surprised if it didnt, im just throwing that out there).

Oh, I'm not implying that Brighthouse and Comcast use the same technology for CaTV. I'm sure there are several different ways to transmit cable TV, even with standards in QAM and SDV.

Besides, I also read of tons of customer service horror stories with Comcast, so I'm very happy to be with Brighthouse .... regardless of TV technologies.

reply to simba1994
edited

reply to simba1994
Strike that Simba...check your PM for important info.

reply to simba1994
In order to view ESPN 3D you need the 3D pass which is $10.00 per month and you must have an M type converter. Cable card will not work at least for now. I'm researching it and will post back later when I get an update.

If that's the case, he wont get any of the sports pass channels either (if you wanted them) because they require the same box.

I don't think Comcast even uses SDV. there on an all digital format so they have a lot more bandwidth to play with (even though were on an 860MHz system and they run a 750MHz system). Not that SDV has anything to do with the issue at hand, I think its more a compatibility issue, sounds like ISP is on to something so well see soon.

reply to simba1994
Is there any update on this? Looking online, my TiVo series 3 works with ESPN 3D on other cable companies (it does support MPEG4 now I read), and I can see it in the channel list, but the guy on the phone said it still isn't supported by Brighthouse.

I have a series 3 TiVo with an m-card and a tuning adapter and am in Palm Bay, FL.

I really want to try out ESPN 3D, but I don't want to give up my TiVo to go back to the Brighthouse DVR.

EDIT: I just wanted to add that I do receive the sports pass channels like the Big Ten Network HD just fine with my TiVo.

reply to simba1994
Not at this time...sorry

reply to simba1994
The Rose Parade in 3D, which aired on 1770 in Tampa Bay worked just fine on my TiVo Premier and TiVo Premier Elite units, so there should be no technical reason for ESPN3D to not work on these devices. I think it's an authorization/CableCARD programming issue at BHN. However, after learning of the $10/month cost and the very limited content on ESPN3D, I'm in no rush for a resolution on this one.

reply to BHNtechXpert
No problem, thanks for the info. I was going to pick up a second cable box anyway for another room. I just added ESPN 3D to that one. Since it's a more of a special event channel and not something that I'd just channel surf to, I'll just move the new box to my new 3d TV as needed.

Do the non-DVR HD boxes have guides? When I first plugged it in I could access the channel guide, but after I did a "box hit" over the phone to get ESPN 3D to work I stopped being able to access the guide. Even a full power cycle didn't fix it.

Every box should have a guide. I agree that its an odd issue.

reply to BHNtechXpert
When I push the guide button, nothing happens other than the remote flashing. Pushing info shows a small box in the corner with the channel name, number, and logo but nothing else - not even a placeholder where the current program info would appear. It's a brand new Cisco 4742HDC that I picked up yesterday.

What's really strange is that it worked for the first two or three minutes, until I did the box hit over the phone. In addition to fully unplugging the unit and plugging it back in, I also tried doing a second box hit which also didn't fix it.

reply to simba1994
When you use the SAME remote on another box do you get the guide?

Oh wait....I know whats up