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BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:146
reply to simba1994

Re: [TV] ESPN3D Not Authorized on CableCARD

Please PM me your modem MAC and IP addresses. I want to look at levels...


realjd

join:2012-01-10
Palm Bay, FL
reply to BHNtechXpert

said by BHNtechXpert:

When you use the SAME remote on another box do you get the guide?

My only other box is the Tivo with the cable card/tuning adapter so I have no way to check the remote.

I'll PM the MAC and IP address now...

tim tim tim

join:2010-08-14
Lutz, FL
kudos:2

there is a guide button right on the box, try hitting that


tim tim tim

join:2010-08-14
Lutz, FL
kudos:2
reply to realjd

Its booting in analog mode, are you able to get any channels over 99?

If it is, you either have a bad box or poor signal which is causing it to boot that way.


realjd

join:2012-01-10
Palm Bay, FL
reply to tim tim tim

The only button on the front is a power button.

It has no problem tuning HD channels or ESPN 3D.



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:146
reply to simba1994

What is the status of this? Sorry it got lost in all of the other things going on last week.


realjd

join:2012-01-10
Palm Bay, FL

No luck with the guide. Also, I only can receive 3D channel 1770 intermittently, and ESPN 3D has dropped out a couple of times as well. I've had no issues with any non-3D channels on the new box, my internet connection, or my Tivo.


realjd

join:2012-01-10
Palm Bay, FL
reply to BHNtechXpert

Last night ESPN3D wouldn't display at all ("not available") and the box kept showing "on demand is unavailable" errors.

You said you had a few ideas as to what may be going on, but I never heard anything more. Is there anything I should be doing? Would a box swap at the local BH office be a good idea?



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:146
reply to simba1994

You have me confised here...are we talking about a box or a cable card.


realjd

join:2012-01-10
Palm Bay, FL

I originally asked about getting espn 3d on my , then mentioned that I got a non-DVR box for ESPN 3D that wouldn't show guide data. In addition to not having any guide data, ESPN 3d has been intermittent (not working at all this weekend), the other 3d channel never worked, and now I'm getting on demand errors.

You were trying to help me with the guide data problem. You asked for my modem ip and Mac address, then said you'd get back to me.

Look at my previous posts in this thread for more info.

Thanks!