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Re: [Scam] Card Services relentless phone calls revisited I receive calls 5 times a week, from 2 different numbers. Rachel from Card Services! I always waste their time. Since I have about 50 expired/0$ mastercard/visa Gift Cards, I give them the numbers. I kept them on the line for 15 minutes(record for me). I traced one of their numbers back to Pacific Telcom Communications, and interestingly the CEO or President bought a house about 2 miles from where I live on Mountain View Ave in Los Angeles(90066). I called his company to ask them if they are aware they are providing telephone lines to people who violate the FTC and Do Not Call Registry, and the Customer Service basically said they don't care and they don't want to care, they just provide telephone lines/access and that's it. I hate Card Services, especially when I never have had a Credit Card in my life! -- No Victim=No Crime | |  MGDPremium,MVM join:2002-07-31 kudos:9 | reply to Billy Goates said by Billy Goates :If you want information on this scam and the people behind it I recommend checking out this website: »onthespotblog.com/the-hunt-for-r···ervices/
The players we know that are now involved, including names and cities are: Ambrosia Web Design LLC, Chris Ambrosia, Mesa, Arizona American Debt Negotiators, Ran David Barnea, Boca Raton, Florida Associated Accounting Specialists Inc., William R. Page, Port Saint Lucie, Florida Castle Rock Capital Management, Roy M. Cox, Laguna Niguel, California Concord Financial Advisors LLC, Lee Cestine, Mesa, Arizona Financial Services Solutions LLC, CEO Unknown, New York, New York PHL International, Mark Burton, Deerfield Beach, Florida Premiere Debt Solutions, CEO Unknown, Orlando, Florida Red Leaf Capital LLC, Leroy Castine, Mesa, Arizona
I have received more than 150 (I have them documented) calls from these criminals. I have filed more that 50 complaints with the FTC however due to the fact that they hide behind spoofed numbers I doubt that they will ever stop any of them. They ask for up front fees and charge your credit card without performing any services. ... .... Some on your list have already been the subject of FTC action, such as Roy M. Cox of Castle Rock Capital Management. Not surprisingly, many are habitual repeat offenders, and are the subject of multiple FTC actions. FTC action is grossly inadequate in these cases. The millions of unsolicited "Heather" "Rachel" et all, Card Services robo calls will not begin to subside until these criminals are charged with Federal Felonies, are convicted and subjected to significant jail time.
Civil action by the FTC against such criminals is totally ineffective. All of those involved know that they are violating FTC regulations. The FTC prohibits unsolicited calls for any kind of debt / interest rate reductions which require up front fees, period, and that is what these robo calls are about. The FTC civil actions have been nothing more than whack-a-mole interference. Which is why numerous individuals are the subject of repeated actions, despite signing prior agreements that prohibit future involvement. The FTC levies huge fines, then rescinds them based on inability to pay. The FTC settles for the minimal cash on hand, and enjoins them from future "telemarketing". The criminals sign off, then go right back to business. The entire operations are clearly criminal, intent to defraud, etc, and should be dealt with in criminal court and not by civil actions.
The banking system is also at fault here, without merchant accounts and ACH processing these criminals could not collect the scammed funds. Though the criminals use obfuscation, layered corporations, multiple bank accounts and offshore stashing, patterns of obvious fraudulent activity become apparent after a short time.
said by Billy Goates :... .... I find that I am getting great enjoyment by pressing 1 and talking to one of their "reps". I have a phony name, credit card number, and security code that I use. The only legitimate number that I give them is the customer service number from a credit card that I no longer use since the card raised my rates.
I try to ask the criminals as many questions as possibe to keep them on the phone as long as I can. The scammers seem to get upset once they finally figure out that THEY are getting scammed. I guess they think their time is more valuable than mine.  If you are interested in obtaining useful tracking information on the callers, I suggest another angle in the conversations. Act very interested in the rate reduction scam, as you have multiple high interest cards with large balances. Tell them that you don't give out card numbers in response to unsolicited calls. However, tell them that if they provide you with a verifiable number that you will then call them back and provide the info.
Since many of the operatives work on commission they will provide direct contact numbers if they believe you are serious about completing the deal. Verified return phone numbers are an excellent tool in tracking the people behind the operations.
Many of the inbound robo call numbers are spoofed, as most of the bolierhouses, both off and on shore, are using Voip SIP Trunks services. Throwaway DID numbers are also used. Some of the robocalling is operated by the end use scammers directly. Others are contract services who earn a referral fee once you are transferred to the scammers.
In a follow up post I will document one group associated with the Rachel "Card Services" and the pond scum, including a lawyer behind one of the operations. Follow the money ..... track the recipients ... and take a close look at the processors and banks involved.
MGD | |  | Some of the above list of players are not quite accurate. Client Services Inc is a "third party debt collector" involved neck deep in the "cardholder services" scam. Financial Services Solutions, LLC is/was their fraudulent offshore shell, same CEO as CSI. Red Leaf Capital, same ph # and address as one of their "call center service" is showing some health/medical/assistance on facebook!?! So, what the %#* does a "third party debt collector" do with a "Capital" this and a "Financial" that anyway, and who would want to get health/medical/assistance from such a disreputable "third party debt collector"?? Client Services Inc, MO, KS, TX, FL, NY, 636-947-2321, 636-255-3120, 636-255-3214, 800-521-3867, 800-521-3236, 877-655-3439, 903-337-2000, 903-416-6900, 903-337-0770, 407-660-7878, 212-532-1815. 3451 Harry Truman Blvd, Saint Charles, MO 63301, Financial Services Solutions, LLC 527 3rd Ave, #310 & 315, New York, NY 10016 114425 College Blvd, Lexana, KS, 66215 1060 Maitland Center Commerce Winter Park, Maitland, FL 32794 Red Leaf Capital, 2415 S Austin Ave, Ste 103, Denison TX 75020 Shows as some health/medical/assistance on facebook
Now for AWD's collection of fraudulant "affiliates". Ambrosia Web Design, LLC 2906 S Revere Circle, Mesa, AZ 85210, 888,-583-1956, 888-654-2988, 480-703-5818 Shows not in good standing - AZ Sec of State docs. AFB, LLC (website recently disappeared) 3021 S Woodruff, Mesa, AZ 85212, 800-525-2956, 602-620-1460 Concord Financial Advisors, LLC 123 Baseline Rd, D208, Tempe, AZ 85283 888-583-1956, 888-654-2988, 800-525-2956, 602-620-1460, 480-703-5818, 480-981-0138. CAM Services, LLC (foreign for profit shell company) 1219 N Rosemont, Mesa, AZ 85205, P.O. Box21106, Mesa, 85277, 1000 E William St #204, Carson City, NV 89701, 888-583-1956
So, which one has the business address that was a vacant dirt lot?
Even after reported as using several alias names- Leroy Castine, Chris Ambrosia, Lee Cestine, AWD continues to operate and Rachel-robo-call. Just take a look at the available online AZ Sec of State scanned documents. Forms are filled out in the same handwriting! Ambrosia must have forgotten how he signed AFB LLC- Leroy Castine, and Concord Financial Advisors, LLC- Lee Cestine. Signatures are the same!! AWDs Chris Ambrosia is signed a little different, but the handwriting is the same!! Isnt that a Felony FRAUD?!? It certainly is from the American Consumer standpoint!! | |  | Also, The following has been reported on complaintwire.com;
Targeted Business Solutions Phone: 208-258-2255rsmg.net Ryan Michael Moses, Melissa Marlene Wilcox, Melissa Marlene Moses, G. Michael, Jack Lusk, Targeted Business Solutions, Boise Urban Liaison Magazine, Riverside Media Group LLC, Timbercrest Vacation Exchange, Spectrum Commercial Funding, Credit Justice Services, Green Saver Enterprises, RPD Medical. Beware of these scumbags! Do not do business with these ex-cons. These people operate a telemarketing scam "Rachel from card holder services" that serves as an ID Theft Ring. Buyer beware!!! You will have credit cards issued in your name that they will use! Ryan, Mike, Melissa and Jack WILL steal from you and DESTROY your good name. If you care about your reputation, credit score and assets, avoid these people. They do business under aliases of Sean, Tyler, David, Michelle, Marcus, Marshall, Scott and just about every other name one can conceive. The telephone numbers are: (877)533-3727, (407)376-0799, (407)295-1238, (208)965-8191, (208)919-9765, (208)514-6765, (208)571-7554, (208)369-4829, (208)561-2269, (208)209-3427.Ryan is from Waterloo, Iowa but now operates out of Boise, Idaho. His various websites are: »www.riversidemediagroup.net/, »mobile.twitter.com/RiversideADTeam, »www.facebook.com/rmmoses, »www.linkedin.com/pub/melissa-wil···/2a7/472, »www.linkedin.com/pub/ryan-moses/1a/521/979 Additional address is: 8566 W. Salt Creek CT., Boise, Idaho 83709AVOID GETTING RIPPED OFF by these scumbag con-artists! | | |
|  | reply to Ender3rd 864 213-7092 calls me with this message. I harrass the phoner, they hang up. I *69 to call back and leave a fake number (555-something). | |  | reply to DeletedMedia A letter posted to the FTC Facebook page- Dear Federal Trade Commission, We hope you will not remove the below comments provided just as they appear online, with poor spelling, grammar, and use of all CAPS. They are important to show the criminal mentality of cardholder services business practices. They describe clear violations of not only TCPA DNC laws, but also under RICO-The Racketeer Influenced and Corrupt Organizations Act.
From you tubevideo comments:
Damnedsoul53 1) i been working for card services since july of last year and i deal with assholes like you every day. you need to get a life, its just a phone call »youtu.be/OqN4V3aWoe0 2) lol i been working for card services since july. people like you would be hung up on the second i heard your voice »youtu.be/DGJiYDaq5gc 3) i been working for card services since july of last year. and today i pulled 6 credit card numbers!!!!!!!! bwahaha never gonna stop us!!!!! »youtu.be/1p1yr2Hng40
From complaint wire.com:
smarter than you ` THEN YOU AND LITTLE JOHNNY SHOULD READ THE PRIVACY TERMS AND CONDITIONS OF EVERY!!!! SITE EVERY!!!! TIME WHERE IT SAYS THIRD PARTY INFO AND HOW USEING THOSE SITES GIVES THEM THE RIGHT "not option" BUT THE RIGHT TO SHARE, SELL, USE, YOUR INFO HOWEVER THEY WANT FOR WHAT EVER THEY WANT WETHER YOU LIKE IT OR NOT!! AND IF IN YOUR CRUSADE TO RID THE FREE WORLD OF MARKETING TO CONSUMERS WHO ARE TO LAZY READ WHAT THEY SIGN, AND REALY THINK THAT EVERYTHING THEY BUY ONLINE IS CHEAPER BECAUSE IT'S MAGIC!! AND NOT BECAUSE THOSE COMPANIES SELL YOUR INFO TO SUBSIDISE THE DISCOUNTS THEY PASS ON TO YOU!!! THE SAME ONES YOU THINK YOU ARE ENTITLED TO BE CAUSE YOU OWN A COMPUTER.. HAHAHA.. OR MABYE YOU COULD JUST ACCEPT THAT NOT EVERY COMPANY THAT USES A CURTAIN TYPE OF ADVERTISING MEDIUM THAT OTHERS MAY HAVE MISUSED IN THE PAST, IS ALSO OR HAS THE INTENTION OF MISUSING IT AS WELL. OR DO YOU BELIEVE EVERYTHING YOU SEE ON T.V TOO!!?? JUST BECAUSE A COMPANY ISN'T 100% TRANSPARENT IN AN HIGHLY COMPETITIVE INDUSTRY WHERE EVERY OTHER COPANY OR ASPIRING MILLIONIRE WANTS TO KNOW HOW YOU YOU DO WHAT YOU DO AND HOW THEY CAN RIP IT OFF, DOSNT MEEN ITS A FRUD OR SCAM !! AND TO ALL OF THOSE MORONS WHO ASK WHY DONT YOU HAVE A ADDRESS THAT I CAN COME VIST WHERE I CAN WALKIN FACE TO FACE? THIS IS WHY!! BECAUSE MISSINFORMED UNEDUCATED LOUD MOUTH PEOPLE WITH IMPULSE CONTROLE ISSUES DONT ASK ?? THEY MAKE POOR CHOSES AND BLAME OTHER PEOPLE!! BUT HE MOST IMPORTANT RESON IS "COST" ITS COMMON SENSE THESE ARE ONLINE COMPANIES NOT RETAIL CENTERS!! COST SAVINGS GIVEN TO CUSTOMERS COMES FROM, AMONG OTHER PLACES THE LACK OF OVERHEAD FROM STOCKING DISPLAYING ADVRTISING ITEMS THAT THEY SELL AND NOT PAYING FOR MAN POWER TO RUN STOCK FACE AND STAND AROUND WAITING FOR YOU TO ASK FOR SOMTHING THEY DONT SELL, ITS A BUISNESS LOW OVER HEAD MEENS LESS COST TO CONSUMERS PROFIT RATIO. BUT BY ALL MEENS KEEP BLAMING OTHER PEOPLE FOR YOU LACK OF COMMEN SENCE AND SO THAT YOU WONT BE BUGGED BY ADVERTISING EVER AGAIN, DONT CHECK YOUR MAIL TURN ON YOUR T.V OR RADIO OR ANSWER YOUR DOOR OR VIST A WEBSITE OR DRIVE ON THE FREE WAY! AND DONT ANSWER THE PHONE!! OH WAIT JUST DONT ANSWER YOU PHONE CAUSE ONLY TELEMARKETERS LIE RIGHT!!?? OH YEA AND DONT GET A SPEEDING TICKET!!! EVER!!! BECAUSE 85% OF ALL LAW ENFORCMENT ENTITYS SELL YOUR INFO FROM EVERY TICKET BECAUSE ITS THE MOST ACURATE!! HAHAHAHAHAHA POOR LITTLE JOHNNY NEVER HAD A CHANCE!!!! MORONS »complaintwire.org/complaint/LVFY···3-3214/2 | |  | reply to Ender3rd I checked out the FTC Facebook page and saw your post. I also spotted a post by a woman who appeared to be complaining about Card Services or Card Holder Services although she didn't use those two names in her rant. Someone at the FTC responded with a canned response that looked very much like what I received from the FTC and the FCC when I complained several months ago to both agencies. I responded to the FTC Facebook response to her with this:
"Sadly, many of these phone solicitors (my nemesis goes by the name Card Services or Card Holder Services) who ignore the Do Not Call Registry are using spoofed phone numbers or VOIP. They are relentless and hang up on you immediately or become quite verbally abusive and vulgar if you confront them or request to be taken off their call list. I learned a few new phrases about anatomical impossibilities that I never heard in the army when I went at them for a few rounds. Their robo-caller will be back on the line with you within a day or two with the same nonsense using a different spoofed phone number. Since their number changes with each call, your phone provider is powerless to block them. Government agencies such as the FTC appear to be unaware or incapable of dealing with this relentless problem. The complaint that I made several months ago using the online interface at the web address in the response by the FTC above received a similar response. Same thing when I complained at the FCC site. I assume that's just the government's canned response which translates to. "Huh? What? Thanks for the information. Hope this helps! Buh-Bye!" One would think in this day and age that it would be fairly simple to prevent number spoofing but apparently those who are in charge see no need to pursue this."
At any rate, installing the SIT tones at the start of my answering machine's message has drastically curbed this problem. I have not heard from Card Services for several months. No one here picks up the phone when the Caller ID field is blank or when a number or name we do not recognize shows up. The answering machine picks up, the SIT tones play, and whatever is on the other end of the line instantly hangs up. Works for me! -- Politicians are the only people in the world who create problems and then campaign against them. (Charlie Reese) | |  | Thanks for the great idea on the SIT tones! Unfortunatly, I no longer see the post on the FTC facebook page?! Wonder if they removed it?! It's also been posted on several other facebook blogs discussing the chs scam- "Shut Down Rachel from Cardholder Services, Cardholder Services oh how we loathe you, and On The Spot Blog". For us, it's been about 75 days of peace and quiet. We believe it was due to the youtube vids we made, and possibly getting in the face of one such "marketing service" on complaintwire. »complaintwire.org/complaint/LVFY···273-3214 It's also funny how "damedsoul53" never made any comments on our videos. At any rate they know who we are, and what will happen if they call!! | |  | reply to Ender3rd I forgot to mention the youtube videos you linked to. They were interesting to listen to. The three people who were called did a nice job of wasting the card service agent's time. If you have the patience to play with them it can be very amusing. Until I installed the SIT tones I would do simple stuff like speaking as Forrest Gump would or simply repeating everything the card services agent said. A total waste of time but it made me laugh, especially as the card services agent would start foaming at the mouth. Ah well, install those SIT tones and let your answering machine do its work. -- Politicians are the only people in the world who create problems and then campaign against them. (Charlie Reese) | |  | reply to DeletedMedia Here's her twitter account: »twitter.com/#!/ImS0Fr3sh Looks like her name is Corinne | |  | Thanks for the info. Judging from all the comments, lives in a van somewhere in south Florida, which is a hellhole of these telemarketing call center scams. | |  | reply to Ender3rd Take a step back and look at the big picture. You cannot call them because either the phone number evaporates as soon as they hang up or you get a recording that offers you an opt out feature that never works. The one thing you know about them is that they will continue calling and that is their only weakness. Go to Walmart or your favorite boating supply store and buy a canned air horn. Set it beside your phone and just wait. You will find yourself hoping they will call again soon. When they do, and they will, press 1 to speak to someone and when they answer try to blow their eardrums (and what little brains they have) out the other side of their heads. I horned Rachael from Card Member Services once then put the phone back to my ear. She was really hot and asked me "do you feel better now?" I said "not yet" and I horned here again, then I hung up on HER!!! Man that was fun. The good part is that when the call is over, you have the satisfaction of knowing that the fool who called you is more pissed off than you are. | |  SnowymIRC unix.ro UnderNetPremium join:2003-04-05 Kailua, HI kudos:6 Reviews:
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| said by Mr Herb :Go to Walmart or your favorite boating supply store and buy a canned air horn. I've read that the way to circumvent these noise filters that they all use to prevent that from happening is to answer the phone as you normally would, let them get to the point where you show an interest but start having problems hearing them. "I'm sorry, I didn't hear that, what did you say, I cannot hear you clearly, would you please speak louder" The majority of these operators will turn off their filter protection believing it's safe to do so. You'll know when that happens, the voice levels will markedly increase. Enter the fog horn. I wouldn't recommend anyone doing this, it can cause injury to the other party. | |  nwrickertsand groperPremium,MVM join:2004-09-04 Geneva, IL kudos:7 Reviews:
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| reply to Mr Herb said by Mr Herb :Go to Walmart or your favorite boating supply store and buy a canned air horn. Set it beside your phone and just wait. Recently, most of these call that I have received have been obviously pre-recorded tape messages. I doubt that a horn will have much effect. -- AT&T Uverse; Zyxel NBG334W router (behind the 2wire gateway); openSuSE 12.1; firefox 13.0 | |  AVDRespice, Adspice, ProspicePremium join:2003-02-06 Onion, NJ kudos:1 | said by nwrickert:said by Mr Herb :Go to Walmart or your favorite boating supply store and buy a canned air horn. Set it beside your phone and just wait. Recently, most of these call that I have received have been obviously pre-recorded tape messages. I doubt that a horn will have much effect. missed a very important part of that post:
said by Mr Herb :...set it beside your phone and just wait. You will find yourself hoping they will call again soon. When they do, and they will, press 1 to speak to someone and when they answer try to blow their eardrums (and what little brains they have) out the other side of their heads. but like Snowy says"I wouldn't recommend anyone doing this, it can cause injury to the other party." -- --Standard disclaimers apply.-- The preceding posting is null and void in Arizona and any other jurisdiction where prohibited by law. | |  | reply to Mr Herb said by Mr Herb :Take a step back and look at the big picture. You cannot call them because either the phone number evaporates as soon as they hang up or you get a recording that offers you an opt out feature that never works. You have described them perfectly, however, the calls from Card Services sputtered to a stop in May. It seemed to take a bit less than 3 months for the SIT tones to convince their auto-dialer to move my number out of the queue. A check of my phone account's incoming calls also indicates a drastic reduction in the amount of "mystery numbers" attempting contact. At this point, about 2 or 3 times a month we see a number we don't recognize come up on the caller ID and we let the answering machine handle it. The SIT tones play and whoever (or whatever) called simply hangs up without leaving a message. This solution took me 10 minutes to set up, it was free, and it worked. I feel like I won this battle so no need for an air horn. :O) -- Politicians are the only people in the world who create problems and then campaign against them. (Charlie Reese) | |  | reply to DeletedMedia In my post above describing comments from "Damnedsoul53", she says- "bwahaha never gonna stop us!!!!!"
Hmmm. . . I wonder. . "Damnedsoul53" real name is Corinne Chamberlain, a cardholder services rep" that lives in a van at, or near a public park. The actual call center location may be near Daytona Beach, Fl., but works for robo-Rachel scammers- Associated Accounting Specialists, Inc., out of Port Saint Lucie Fl. 34986, 877-982-7526. Her and another most likely have previously worked for MCS Programs, LLC- Florida office, under Miranda Cavendar, whom were sued by the FTC, and all permanently ordered not to violate any Telemarketing Sales Rule.
»www.ftc.gov/os/caselist/0823216/···stip.pdf | |  | reply to Ender3rd I found this news clip. It's good to know I'm not the only one getting these calls.
»www.kshb.com/dpp/news/political/···ne-calls | |  | reply to Ender3rd said by Ender3rd:You have described them perfectly, however, the calls from Card Services sputtered to a stop in May. It seemed to take a bit less than 3 months for the SIT tones to convince their auto-dialer to move my number out of the queue. A check of my phone account's incoming calls also indicates a drastic reduction in the amount of "mystery numbers" attempting contact. At this point, about 2 or 3 times a month we see a number we don't recognize come up on the caller ID and we let the answering machine handle it. The SIT tones play and whoever (or whatever) called simply hangs up without leaving a message. This solution took me 10 minutes to set up, it was free, and it worked. I feel like I won this battle so no need for an air horn. :O) THIS I am glad to hear.  | |  | reply to EmmaM This I am also glad to hear.
From your link: said by »www.kshb.com/dpp/news/political/···ne-calls : CINCINNATI (WCPO) - Millions of people have received calls from a Rachel or Kathy.
Peggy Werner told me last year these calls were driving her crazy.
At first, Peggy pressed 1 for an operator, assuming it was her bank calling. But it's not really your card company calling.
The Better Business Bureau says these calls from Kathy or Rachel at card services are really debt consolidation companies, that charge up to a $1,000 to help pay off your cards.
But their time may be running out.
Indiana Attorney General Greg Zoeller has just filed suit against a Largo, Florida company called "Consumer Credit Group LLC," that his investigators say appears to be the source of many -- if not all -- of these calls.
Peggy and many others would be thrilled if the suit finally puts Rachel out of work.
"I thought if I got on the Do Not Call registry they would stop. But they don't ever say they will take your name off the list, they just immediately hang up," Peggy said. B The worst part of these calls: they don't abide by the Do Not Call list. So telling them you are on the list accomplishes nothing...[snip]
Here's the link to the Indiana Attorney's press release of the lawsuit mentioned: »www.in.gov/activecalendar/EventL···d=107077
I realize historically these lawsuits unfortunately rarely slow down these types of scammers, but just the fact that they are even being bothered with it one tasty piece of schadenfreude.
Thanks for posting that, EmmaM@bhn.net
-Jim | |
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