| Questions regarding ATT final bill Hi, so i switched to sonic.net 2 weeks ago, and today I got my final ATT bill. I noticed that i got prorated for my phone service, however, I got charged the FULL PRICE ($40) for their dsl service when I only used it for roughly 5 days since the billing cycle started. Do they not prorate the internet service when you cancel? |
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 leiboldPremium,MVM
join:2002-07-09
Sunnyvale, CA
kudos:2
 ·SONIC.NET
·Pacific Bell - SBC
| They do, at least they did when I switched to Sonic. However I got 3 different final bills from AT&T over a period of about 6 weeks. The first "final bill" arrived within days of the regular monthly bill and still included an amount to pay (which I did). The revised final bills included refund checks for the pro-rating of services that had been billed in advance for a full month (long distance rate plan and DSL Internet service if I remember correctly).
Perhaps you can accelerate the refunds if you contact them, but I didn't and it all happened automatically.
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Tobester
join:2000-11-14
San Francisco, CA Reviews:
 ·Google Voice
·SONIC.NET
·AT&T Yahoo
| reply to zento
said by zento: however, I got charged the FULL PRICE ($40) for their dsl service when I only used it for roughly 5 days since the billing cycle started. Do they not prorate the internet service when you cancel?
My refund for the DSL service prorated charges came in a separate check approximately a month after actually cancelling the service. |
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