said by edward80:Lynn, if you say you're helping or at least trying to ..... get Acanac to clue in .... you know there's a problem ON YOUR END when customers in the Markham area are having the same network connection problems in Sarnia....
Like you have been told Edward posting it here does not get the problem fixed. You need to work with tec support. You sent a ticket in on Friday and I will repeat this here for you again. It takes 24-48 BUSINESS HOURS(weekends they are closed)for a response. It has been 24 business hours so far. If you feel your problem is not being looked after then send an email to feedback@acanac.com or call and talk to the support department to find out where they are with the problem.
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