|reply to nanaki333 |
Re: Speakeasy reliability decline?
my coworker reminded me of another favorite gem. during the said service move, the tech said he'll be back, he has to take a leak. after 30 minutes we go to check to see if he fell in or what. nobody there... go outside, the truck is gone. the guy left without plugging any equipment in or doing the initial configuration.
called up speakeasy and asked where our tech went. they said the tech finished out the install and left. i said well he didn't, and of course, i get the usual argument and tell them if he had finished and tested everything, i wouldn't be calling right now. they couldn't find the tech or get a hold of him, so they had me plug it up and we started the config ourselves.