Is there a way to remotely download the error logs of Settop
I am in a position that we are doing diags on on differnt moto settop boxes.
I have a list of devices that are failing (created by STDC) but the list I am getting is basically just that it failed and the serial number. The creator of the report says that we cannot get any more details.
I am looking to see if there is a way to get the error logs directly from the settop box. I am interested in getting the time stamp, the actual error message etc.
I would think there is a command line or scripting method to retrieve this.
Our most used device is probably the: DCT 700, DCT 2500, DCH 70, , DCH 100, DCH 200, DCT 6200, , DCT 6208, DCT 6412, DCT 3412, , DCT 6216,No Image Available, DCT 3416, DCT 5100, , DCH 3200, DCH 3416, DCH 6200, , DCH 6416, DCX 3200/ 3200M, DCX 3400/ 3400M
Thanks for any input!