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battleop

join:2005-09-28
00000
reply to rradina

Re: If it's not the newtork....

It's hard if not impossible to predect how thousands of phones will behave in the hand of a customer.


DataRiker
Premium
join:2002-05-19
00000
No, actually hardware performance is completely testable, and given its a apple the software should not have many surprises either.

I suspect the release was rushed and software and hardware were not tested properly.


morbo
Complete Your Transaction

join:2002-01-22
00000
Reviews:
·Charter
reply to battleop
said by battleop:

phones will behave in the hand of a customer.

Is this a subtle reference to the iPhone antenna gate?


battleop

join:2005-09-28
00000
Hah, not at the time I posted it but now that I think about it...


battleop

join:2005-09-28
00000

1 recommendation

reply to DataRiker
You obviously do not deal with end users. Give them a chance and they will come up with some of the most assinine ways to fuck shit up. Then they will yell at you for not thinking up the way they broke it.

rradina

join:2000-08-08
Chesterfield, MO
reply to battleop

Re: If it's not the network...

If this was the FIRST smart phone to hit Sprint's network, I might agree. However, there's nothing revolutionary here as other smart phones don't have the problem. That means someone didn't spend the necessary time on configuration management. Clearly, it's a config problem unless the chipset Apple chose required completely new drivers. (That would be dumb but par since Apple is very closed and likely doesn't like to pay licensing fees to another tech company that knows Sprint's network.)


battleop

join:2005-09-28
00000
"That means someone didn't spend the necessary time on configuration management. "

Is that a statement based on first hand experience or just the ramblings of an arm chair network admin? How can you (or anyone on these forums) make assessments without knowing the facts about what is going on?

iFail 5G

join:2011-08-03
reply to rradina
said by rradina:

If this was the FIRST smart phone to hit Sprint's network, I might agree. However, there's nothing revolutionary here as other smart phones don't have the problem. That means someone didn't spend the necessary time on configuration management. Clearly, it's a config problem unless the chipset Apple chose required completely new drivers. (That would be dumb but par since Apple is very closed and likely doesn't like to pay licensing fees to another tech company that knows Sprint's network.)

Apple is using the standard CDMA approved and very popular Qualcomm chipset in the iPhone 4S. Qualcomm is the designer of CDMA and essentially every CDMA phone is digital by Qualcomm.

kernelpanic9

join:2010-07-06
Crowley, TX
reply to battleop

Re: If it's not the newtork....

said by battleop:

... end users. Give them a chance and they will come up with some of the most assinine ways to fuck shit up.

Amen to that - and that applies to pretty much all technology, not just cell


DataRiker
Premium
join:2002-05-19
00000
reply to battleop

Re: If it's not the network...

Complex products are released everyday that stand the test of time without faults or design issues.

You guys seem to suggest a problem with BREAKING a device in someway, but widespread systemic problems are evidence to some type of hardware or software issue apart from being broken.

Placing the onus squarely on consumers, especially in a widespread seeming systemic problem is just screams incompetence.


battleop

join:2005-09-28
00000
I don't know that there is enough data to qualify this as a "widespread systematic" problem.

rradina

join:2000-08-08
Chesterfield, MO
reply to battleop
The problem occurred right away. That means there couldn't have been such an influx of iPhone customers as to melt Sprint's network. If their network is melting, then I stand corrected. However, since others seem to suggest that other phones don't have the same slowness, it's more likely an iPhone-specific issue.

Regarding the facts, again you are correct in that we don't have enough. This is speculation but it smells an awful lot like someone didn't test it adequately on Sprint's network. Maybe it's because Apple didn't give Sprint enough time. Maybe it's because someone was careless at Apple and ignored Sprint's test results that cited a problem.

Regardless, the consumer experience is negative since folks on Verizon and AT&T don't seem to be complaining about 4s network speed problems.

I will also admit that I'm giving Sprint the benefit of the doubt in that their network is solid and has sufficient capacity. If not, then there's going to be a lot of unhappy Sprint iPhone users who are already locked into a contract on a slow network.

There's also another possible explanation in that folks may have moved from AT&T to Sprint to save a buck and found out that AT&T's 3G is remarkably faster than Sprint's 3G. That's quite possible but...the basic assumption of this thread is that it's not their network and it's some sort of firmware issue that hopefully will be corrected with an update. If true, then it's a mighty sloppy effort from both Sprint and Apple.