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JeepMatt
C'mon the U
Premium
join:2001-12-28
Wilmington, DE
kudos:2
reply to BigDish4

Re: [HD] My Fox Soccer HD Issues - Advice Needed

Dish-
From what I know its being seen by both - it's definitely a source issue.
--
"ONE team - ONE city - ONE dream!!"


BigDish4

join:2005-06-04
Rochester, NY

Is anyone *NOT* seeing it on this channel? What about anyone seeing it on another provider?
I'll need to get a transport stream capture of it and try and analyze it - that'll be my after-lunch activity today hopefully



Azzurrony

@verizon.net

BigDish,

Thanks for trying to help. The issue is less pronounced with the STB on Fios. What you will see there is a frame dropping and SOMETIMES you'll get audio drops.

On Cablecard, when the video is played back via Windows Media Center, the frame drops lead to pixelations and audio drops. I had the guys at Ceton look at it, and they said it was source related at the head end.

I believe that either Fios has an issue with encoding or it is a Fox Soccer HD issue in their production. Other customers of other cable companies also see this issue.

For some reason, the linux based Fios STBs are better able to handle the audio drops/frame drops whereas the devices playing back cablecard streams can't (ie. windows).

Thanks for trying to help.


BigDish4

join:2005-06-04
Rochester, NY

So I was able to get a transport stream capture of it and did some basic analysis on it last night - I haven't found anything obviously wrong (though I do see the video/audio issues). I'm going to spend some time digging deeper Monday.



Azzurrony

@verizon.net

There has to be some sort of glitch in the encoding to cause that audio drop and pixelation. For me, it is every 2-3 minutes when playing back in Windows Media Center. Ugh.


BigDish4

join:2005-06-04
Rochester, NY

Quick update - the Verizon engineering I'm working with that he does something odd with the signal. They are working to determine where the issue is coming from.



Azzurrony

@verizon.net

Thanks! I'm glad some engineer there is actually acknowledging the problem.


Strommy

join:2010-04-23
King Of Prussia, PA
reply to BigDish4

said by BigDish4:

Quick update - the Verizon engineering I'm working with that he does something odd with the signal. They are working to determine where the issue is coming from.

Hurrah!!! I was watching some of the Premier League matches over the weekend and the sound cutouts are as bad as ever (and as annoying as ever). I am glad to hear someone finally acknowledge there is a problem.
--
Verizon is becoming the new Comcast

Those .tv channels have got to go!!!!!!!!!!


Azzurrony

@verizon.net
reply to BigDish4

Bigdish,

Any updates? Have they been able to isolate the cause of those glitches in the FSC HD stream?



Azzurrony

@verizon.net

Anything?