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Donfish
York Pa.
join:2009-07-15
York, PA

Donfish to Edge1

Member

to Edge1

Re: Long outage in York Pa.

We're back, about 2 PM this afternoon. It looks like they stormed the area, saw about 20 bucket trucks from all over the state at a nearby Dennys this morning and was hearing back-up beeps and truck noises all day. Seems like they were doing all utility lines in cooperation as they went.

telcodad
MVM
join:2011-09-16
Lincroft, NJ

telcodad

MVM

Latest update from The York Dispatch:

Comcast repairs on track in York, Lancaster counties

The York Dispatch

Updated: 11/02/2011 10:54 AM EDT

Comcast's after-storm repairs are on track and services are being restored in the York and Lancaster counties, said Bob Grove, spokesman for Comcast Cable's eastern division.

"Our system looks good," he said. "We are monitoring our services."

The heavy snow on Saturday wreaked havoc on power lines as weighted trees were pushed to their breaking points, leading to power outages and loss of Comcast services.

Grove said people whose power has been restored are able to use their Internet and cable services.

Customers who have power but no Comcast service should call Comcast, he said. Discounts strictly for lack of Comcast service could be arranged on a case-by-case basis, Grove said. This does not include available services that are inaccessible because of ongoing issues with power outages.

A majority of the Comcast customers are not getting services because they don't have power, Grove said.

"That's the way it's been the last few days," he said. "If they don't have electricity, they won't have services."

Also see this York Daily Record article for more info on obtaining refunds:

Comcast customers affected by storm might be eligible for a refund
»www.ydr.com/rss/ci_19247 ··· urce=rss

Mike Wolf
join:2009-05-24
Tuckerton, NJ

Mike Wolf

Member

thank you for your posting.