I am sorry you believe that we are unwilling to help as this is untrue. I supposed that all the information I've discussed and gathered in a attempt to see if we can resolve your local issue isn't satisfactory. If you would like for me to open a single ticket for your issue please let me know & we will see what happens as a result of doing so.
TSI Martin (Escalations) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )