said by garys_2k:said by WA 425:Vonage isn't really that expensive. But if you want super cheap, go with a different provider. Of course, you will sacrifice quality and reliability.
Go to the VoIP forum and read all the problems that people have with the cheaper VoIP providers, even though all of them combined probably don't have as many customers as Vonage.
That blanket statement isn't quite true, as some providers are almost never mentioned because they are so reliable. I had Vonage for quite a while and now am with Callcentric. I never had technical issues with either provider, both were reliable, clear and the calls just worked.
If I'd found that I'd sacrificed either quality or reliability I'd have gone back, but it's been 100% the same for those two atributes.
Another thing to consider: the feature set each provider offers. For me the Callcentric features worked better for my situation, so all in all it was a better fit. Not knocking Vonage, others may find they need those exact features, too.
Plus some providers are BYOD or offer BYOD device which is a learning experience. Also, some complaints are more I want this or that feature etc.