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Druco
Premium
join:2009-03-22
Greensboro, NC

Authentication problems with att/yahoo mail

Is anyone else having random problems with the POP3 authentication with "pop.att.yahoo.com" when using using an e-mail client like Outlook?

I have been seeing this problem for several days on various PCs using various Outlook versions. Yesterday I was totally blocked for period of time.



graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2

Two or three times the last few days with Thunderbird.



dandeman
Premium,MVM
join:2001-12-05
Chapel Hill, NC
Reviews:
·AT&T Southeast

1 edit

yes.. been happening over the last 3-4 weeks.... Google the subject and you'll find lots of people having problems in recent weeks..

I'm using Thunderbird and POP3 protocol... no changes on my end.. problems just started happening.. varies between server busy and internal server error 6532.



graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2

I don't pay it much attention. Thunderbird is set to check mail once an hour and it always works the next time it tries.


dlmcmurr

join:2005-11-17
Kingston, TN
reply to Druco

Yes and it's danged annoying as Outlook '03 keeps popping up wanting me to enter a new password when it fails. It's been going on for over a week now. That's just another reason I now use gmail through Outlook as my primary email.



Technogeek

@bellsouth.net
reply to Druco

I am having the same problem here in Columbia SC. It happened to me both at home and at work. Then my Boss said his was doing the same thing. Called AT&T but they denied any problem with the servers and actually wanted to charge me to go up to the next level of support. They said it was an Outlook problem of course, but 4 different machines at 2 different locations having the exact same problem at the same time? Have my doubts.



bwigg

@bellsouth.net

Is there anyway to get to the right people in support to solve this problem. I have the same issue here with 5 computer and two different sites.



technogeek

@bellsouth.net
reply to Druco

Actually I don't think there is any way to contact the right people. I have E-Mail our AT&T rep at work. We are switching to a different provider there. I may be doing the same. For what they charge for these services nowadays you should get some type of support. AT&T's website has no e-mail contact form and if you call they just blow it off as an Outlook problem.


70949076

join:2011-11-11
324005
reply to Druco

for Authentication

From the Tools menu, choose "Accounts."
Select the "Mail" tab.
Select your AT&T Yahoo! Business Email account and click "Properties."
Click on the "Servers" tab.
Check the box next to "My Server Requires Authentication."
Click "OK."


70949076

join:2011-11-11
324005
reply to Druco

From the Tools menu, choose "Accounts."
Select the "Mail" tab.
Select your AT&T Yahoo! Business Email account and click "Properties."
Click on the "Servers" tab.
Check the box next to "My Server Requires Authentication."
Click "OK."


steveatl

join:2007-07-06
Decatur, GA

Sorry, that's not the answer. Most, if not all, of us already have that implemented.



jay_bob

join:2004-03-12
Columbia, SC
Reviews:
·Time Warner Cable
·AT&T Southeast

What is everyone in the SE using for POP3/SMTP servers?

I am on the bellsouth.net domain

I am using
pop.att.yahoo.com port 995 w/SSL
fmailhost.isp.att.net port 465 w/SSL

But if you go to the att.com support website it tells you to use
Incoming (POP) inbound.att.net
Outgoing (SMTP) outbound.att.net

I am running Outlook 2k3 (yes I am too cheap to upgrade)
When I use the "inbound" and "outbound" servers, they don't work at all. Won't pass the Outlook settings test.

I am getting the password authentication failure messages too, but only when it is doing send/receive in the background. If I go into Outlook and press Send/Receive or hit F9 it replicates properly.


steveatl

join:2007-07-06
Decatur, GA

I am using the yahoo servers. The att.net servers are outdated info.



graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2
reply to jay_bob

I am using:

pop.att.yahoo.com port 995 SSL
smtp.att.yahoo.com port 465 SSL



Technogeek

@sbcglobal.net
reply to Druco

I talked to AT&T support again and they told me, believe it or not, go to the web mail, if you can read it there then our servers are fine. I told her that Outlook was still doing the popup and she said that I would have to stop using Outlook because they don't support it. Or any other E-Mail program. Then she told me I have to use the web mail. Now I know better than that, but how support can tell you that and get away with it is beyond me. If I had said that when I was doing support I would have been fired on the spot. Guess I'll call Time Warner back. Here we go again!



hyphenated

@bellsouth.net

I don't believe it is their responsibility to help you configure Outlook, it is a third party application.

You should delete the account out of Outlook and restart Outlook to readd the configuration.

On att.net there are a ton of documents to assist with setting up outlook.

»www.att.com/esupport/article.jsp···KB401573

If you follow the above article(s) step by step and it still doesn't work then there is probably something else wrong with your system.


GuruGuy

join:2002-12-16
Atlanta, GA

said by hyphenated :

I don't believe it is their responsibility to help you configure Outlook, it is a third party application.

You should delete the account out of Outlook and restart Outlook to readd the configuration.

On att.net there are a ton of documents to assist with setting up outlook.

»www.att.com/esupport/article.jsp···KB401573

If you follow the above article(s) step by step and it still doesn't work then there is probably something else wrong with your system.

This is an issue that has went on for years with Bellsouth and now AT&T. It's sporadic and happens frequently. Not an issue with his system.

With your arrogance, you must be a tech for AT&T.
--
GuruGuy


lgeorgehsv

@bellsouth.net
reply to Technogeek

They have came full circle. When I got Bellsouth.net in the Atlanta test market in 1996 Webmail did not even exist!


GuruGuy

join:2002-12-16
Atlanta, GA

said by lgeorgehsv:

They have came full circle. When I got Bellsouth.net in the Atlanta test market in 1996 Webmail did not even exist!

The discussion is not about webmail. It is about email and the errors trying to receive it via email client. Email was always part of Bellsouth as an ISP.
--
GuruGuy


Anon BR549

@charter.com
reply to hyphenated

Hyphenated, the issue folk's are having isn't about configuring outlook & it's nothing to do with their computers. ATT has screwed the pooch again.

Do you work for ATT? Sounds like it.


countscabula

join:2010-03-09
reply to dandeman

this was never an issue until at&t got in bed with yahoo! now I get the window requesting password which I have never seen before. They must have contracted yahoo to do this function for them. Either way its at&t's fault and I do work for them.



(LOF)VD

join:1999-10-27
Birmingham, AL
reply to Druco

Having the same problem with Outlook 2K3 and have been for several weeks.



heels_fan
1.20.09 The start of Socialism
Premium
join:2003-02-07
Columbia, TN
kudos:1
reply to Druco

i am still sing mail.bellsouth.net with thunderbird

It was working last night. Just now getting the chance to check.

I can log in to my email using my username and password via telnet to mail.bellsouth.net.
--
everyone is born ignorant. some are born stupid, others achieve stupidity and the rest have stupidity thrust upon them.



heels_fan
1.20.09 The start of Socialism
Premium
join:2003-02-07
Columbia, TN
kudos:1
reply to Druco

My email just started working again about 2 minutes ago.


steveatl

join:2007-07-06
Decatur, GA
reply to (LOF)VD

The email client you're using doesn't make a difference. It's not client problem.


davidw8

join:2000-09-26
Fort Lauderdale, FL
reply to Druco

After having problems which mimic others on this topic, for three weeks, I finally got to speak with a senior technician at AT&T internet.
He admitted that they are having major problems with the yahoo.com servers and that the problem is close to shutdown status.
For all those that stuck to their guns about the problem, bravo. For those that tried to blame the email clients or the setup configurations, shame on you!
if this problem persists I will definitely move my ISP to a local cable company here in Weston, Florida. Not in the mood to continue paying for slower uploads, slower downloads and now pop & smtp server problems



Zwired

@bellsouth.net
reply to Druco

Same here. Can check mail with desktop webmail but not outlook or mobile webmail.



Hayward
K A R - 1 2 0 C
Premium
join:2000-07-13
Key West, FL
kudos:1

4 edits
reply to graysonf

said by graysonf:

I am using:

pop.att.yahoo.com port 995 SSL
smtp.att.yahoo.com port 465 SSL

Doesn't work for me for a former BS.net address with email ID and PW

And yes SSL checked for both, and the odd SMTP port.... but even no incoming.

And yes I have gone through the recent PW resets.

Also to be sure PW reset was correct, checked a year of web mail (28 msg... like many I never use it) and sure enough there was no notice of this catastrophic network PW change coming and how to deal with it in advance.

So 10's of thousand, where in the WTF mode, no wonder once I found a human TS (really hard to do these days) they were so well versed on the problem.

But still can't get POP to work. Since I logged in on web its not an ID or PW problem.
--
»haywardm.com (Hayward's Key West)


Hayward
K A R - 1 2 0 C
Premium
join:2000-07-13
Key West, FL
kudos:1

1 edit
reply to hyphenated

said by hyphenated :

I don't believe it is their responsibility to help you configure Outlook, it is a third party application.

I don't think it is reasonable we use their crap web mail eilter.

Setting up POP is pretty straight forward no matter what the APP, except with these turkeys
--
»haywardm.com (Hayward's Key West)

Shootist
Premium
join:2003-02-10
Decatur, GA
kudos:3
reply to hyphenated

said by hyphenated :

I don't believe it is their responsibility to help you configure Outlook, it is a third party application.

You should delete the account out of Outlook and restart Outlook to readd the configuration.

On att.net there are a ton of documents to assist with setting up outlook.

»www.att.com/esupport/article.jsp···KB401573

If you follow the above article(s) step by step and it still doesn't work then there is probably something else wrong with your system.

Yeah suggest to delete the account, what a Load of BS (and that doesn't stand for Bellsouth).

this has been a ongoing problem for WEEKS NOW.
Whether you use Yahoo.att or the Mail.bellsouth servers.
I thought it was ATT dropping all support for the mail.bellsouth.net mail servers so I switch to the yahoo.att.pop/smtp servers and the same thing is happening.
Which tells me it is NOT yahoo. It is ATT.
--
Shooter Ready--Stand By BEEP ********