Re: CWA leaders in it for themselves - not about helping members
Not with thepay increase but our benefits nearly doubled in price and got worse on what they cover. I'm with ATT Wireless. They also decided to change our attendance policy with about two months warning from 12 a year to 8 so those people who were at 8 or above couldn't miss anymore work until their points fell off which could be up to a year. Also they can fire us for any of our stats not meeting 4 months in a row. It doesn't have to be the same stat either. One of the things that affects our stats is calling a customer back when the line is dropped. If we actually did our job right then a call back that was a longer call could lead us to termination in the long run. That probably why about half our call center has FMLA.