VOIP etc > Voice Over IP - VOIP > ViaTalk > Routing incoming call to more than one SIMULRING number

Routing incoming call to more than one SIMULRING number

I just set mine up - I really have never used the feature before. I just got a call and both of the phones I configured rang. I answered the second phone and the first stopped ringing.

Did you enter all 11 digits in both?

Is it possible that your second number has some other call treatment filter on it. I am just brainstorming to see if there is some other possible explanation.

Yes I used all 11 digits for the calling number and both SIMULRING numbers. The SIMULRING numbers are a VZW cell number (which works) and an AT&T cell number (which doesn't). The calling number is another AT&T cell number (i.e. the rule is, when this AT&T cell number calls my home number, SIMULRING it to both a VZW and an AT&T cell number). It is so if my son calls home, both my and my spouse's cellphones will ring.
--
bc

Can you do normal call forwarding to the AT&T cell? Maybe it is nothing to do with Simul-ring. Can you set up to two VZW phones and have it work?

The numbers I tested Simul-ring to were a TW Telecom Business line and my personal VZW cell. My 'test call' worked for all but the telemarketer that happened to call at that time.

I'll check, good suggestion.
--
bc

reply to unknvoip
Ok, that was it. If I try to unconditionally forward all calls to my home number to that particular AT&T cell, when I call my home number from another line I get a slow busy signal (not fast busy). But the phone was sitting there right in front of me so I know it was not busy. Then I called that phone directly (rather than by calling my home number) and it rang through fine.

So why would VT think that phone is busy when it is not?
--
bc

Sometimes there are problems between carriers, for whatever reason. At least now you know the nature of the issue and can submit a more accurate ticket to the CS folks.

Can you reach the AT&T line calling directly from your VT line?

> Can you reach the AT&T line calling directly from your VT line?

Yep.
--
bc

P.S. Ticket opened

Good luck. Keep us posted.

Ticket has apparently fallen on deaf ears. Or perhaps VT is on vacation.
--
bc