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« they're sleeping
This is a sub-selection from It already hurt them

yabos

join:2003-02-16
London, ON
reply to Nightfall

Re: It already hurt them



Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·ooma
·Comcast
·Callcentric
·Site5.com
No centralized way to push out apps.
No centralized way to manage phone settings.

Sorry, but what the Iphone has is great capabilities, but no real way to centrally manage them. Same goes for the Android. As soon as they figure it out is when RIM goes the way of the Dodo.
--
My domain - Nightfall.net

niveous

join:2008-08-16
Toronto, ON
reply to yabos
Active Sync works fine with Android and iPhone, although I could never use iToy myself. Company I work for has almost eliminated almost all of our Blackberrys globally. Enterprise BES has been replaced with express which will be shutdown by the end of the year.

Myself I tried to hold on to RIM products but after owning the POS Torch, I have jumped ship myself. Had been using their products since the days of their messaging pager.

niveous

join:2008-08-16
Toronto, ON
reply to yabos
DSLR fail. Dupe.


DrDrew
That others may surf
Premium
join:2009-01-28
SoCal
kudos:16

2 edits
reply to Nightfall
said by Nightfall:

No centralized way to push out apps.
No centralized way to manage phone settings.

Sorry, but what the Iphone has is great capabilities, but no real way to centrally manage them. Same goes for the Android. As soon as they figure it out is when RIM goes the way of the Dodo.

Try this link:
»www.apple.com/iphone/business/in···ion/mdm/

Companies can make there own App store:
»developer.apple.com/programs/ios/enterprise/

Then there's the Dell KACE plugin:
»www.kace.com/about/releases/12_15_08.php
--
If it's important, back it up... twice. Even 99.999% availability isn't enough sometimes.


trparky
Apple... YUM
Premium,MVM
join:2000-05-24
Cleveland, OH
kudos:2
reply to Nightfall


Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·ooma
·Comcast
·Callcentric
·Site5.com
said by trparky:

Look at »www.good.com/android/

Know anyone who uses this?
--
My domain - Nightfall.net


Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·ooma
·Comcast
·Callcentric
·Site5.com
reply to DrDrew
said by DrDrew:

said by Nightfall:

No centralized way to push out apps.
No centralized way to manage phone settings.

Sorry, but what the Iphone has is great capabilities, but no real way to centrally manage them. Same goes for the Android. As soon as they figure it out is when RIM goes the way of the Dodo.

Try this link:
»www.apple.com/iphone/business/in···ion/mdm/

Companies can make there own App store:
»developer.apple.com/programs/ios/enterprise/

Then there's the Dell KACE plugin:
»www.kace.com/about/releases/12_15_08.php

I will dive into this a little bit. We are going to be making a big push to Iphones next year I think.
--
My domain - Nightfall.net

jorr
CCNA

join:2001-05-02
Heath, OH
reply to Nightfall
Used it (Good) was not all that happy... However, that was with Lotus Notes... Overall I was not impressed with Good & iPhone.

Currently use Mobile Iron for Android AND iPhone (ipad, etc).Mobile Iron works great in our international environment supporting M$ Exchange...


Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·ooma
·Comcast
·Callcentric
·Site5.com
said by jorr:

Used it (Good) was not all that happy... However, that was with Lotus Notes... Overall I was not impressed with Good & iPhone.

Currently use Mobile Iron for Android AND iPhone (ipad, etc).Mobile Iron works great in our international environment supporting M$ Exchange...

The point is that so far, RIM has had a foothold in the mobile business realm for a long time. Their devices work well when it comes to email. Their BES is a great management tool. So far, the Iphone and Android devices don't have this level of ease when it comes to management.
--
My domain - Nightfall.net

bn1221

join:2009-04-29
Cortland, NY
Reviews:
·TowerStream
reply to niveous
AS puts 7-12 times the load on a server as a BES or BESX connection does. Also the BES and even BIS compresses the datastream to conserve bandwidth. TBH though its MUCH slower in general to be on BES since your go phone => provider => backhaul to RIM => ISP backhaul => Exchange datacenter


espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
kudos:2
reply to Nightfall
said by Nightfall:

said by trparky:

Look at »www.good.com/android/

Know anyone who uses this?

We use this exclusively, and have just finished phasing out Blackberry support.

On Android and iPhone it creates its own encrypted storage container for local device caching, and you get central controls for content destruction, password resets, etc.


pnjunction
Teksavvy Extreme
Premium
join:2008-01-24
Toronto, ON
kudos:1
reply to Nightfall
You know as a user and tweaker of my personal Android phone I say: good (that the admins lack 'management' of my device).

Let me put in the activesync server and access my mail and calendar, that's all I need. Otherwise keep your control-freak paws out of my device.

I think they can wipe it though as someone said, it asked for that permission when I set up the account. That's fine I assume they won't do that unless I tell them I lost it (it's also backed up anyway).


MRCURAnon

@airband.net
reply to Nightfall
"Sorry, but what the Iphone has is great capabilities, but no real way to centrally manage them."

You should really be careful before you make statements that come across as "Excuse me, how dare you try to say something that goes against my current knowledge" when you don't really know.


Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·ooma
·Comcast
·Callcentric
·Site5.com
said by MRCURAnon :

"Sorry, but what the Iphone has is great capabilities, but no real way to centrally manage them."

You should really be careful before you make statements that come across as "Excuse me, how dare you try to say something that goes against my current knowledge" when you don't really know.

If I meant that, I would have said it. Nice try though.
--
My domain - Nightfall.net

jst3751
Premium
join:2004-07-08
Rowland Heights, CA
reply to pnjunction
The key word in your post is personal. That is fine and dandy. But if it is a company owned and provided device, the company has every right and should be able to do as it pleases with that device, including tracking it and monitoring what is going on on it.


Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
kudos:23
reply to Nightfall
Well, you did make a bunch of matter-of-fact posts saying the iPhone didn't have enterprise management, or a centralized way to push out apps, or a centralized way to manage phones, and in reality you can do all of those things...

Basically your business maintains an MDM (Mobile Device Management) server, which communicate's with Apple's push notification service, which pushes the configurations down to the handsets. This PDF has more information:

»images.apple.com/iphone/business···_MDM.pdf

In addition to the basic remote wipe and lock, you can also push configuration profiles which can restrict or remove certain functionality (say you don't want people using the camera or the web browser or something, or you want to prevent the user from installing apps), you can install apps, remove apps, list installed apps (maybe make sure the user is abiding by soft policies), etc.

I don't know anything about RIM's enterprise management solution, but I don't really see anything missing here that RIM might do that Apple's solution doesn't.
--
Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org


Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
kudos:23
reply to bn1221
Well, of course ActiveSync is going to be more intensive, it has to communicate with every individual device, while BES is just going to communicate server-to-server no matter how many devices are involved...

The point isn't the resource usage, the point is the lack of control. Companies don't like it when one of their crucial internal services are down and they can't do anything about it. At least if your Exchange server is down you can get internal people to fix it. When RIM's services go down, you're screwed.
--
Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org


Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·ooma
·Comcast
·Callcentric
·Site5.com
reply to Guspaz
said by Guspaz:

Well, you did make a bunch of matter-of-fact posts saying the iPhone didn't have enterprise management, or a centralized way to push out apps, or a centralized way to manage phones, and in reality you can do all of those things...

Basically your business maintains an MDM (Mobile Device Management) server, which communicate's with Apple's push notification service, which pushes the configurations down to the handsets. This PDF has more information:

»images.apple.com/iphone/business···_MDM.pdf

In addition to the basic remote wipe and lock, you can also push configuration profiles which can restrict or remove certain functionality (say you don't want people using the camera or the web browser or something, or you want to prevent the user from installing apps), you can install apps, remove apps, list installed apps (maybe make sure the user is abiding by soft policies), etc.

I don't know anything about RIM's enterprise management solution, but I don't really see anything missing here that RIM might do that Apple's solution doesn't.

Obviously people here had the wrong impression then. I was saying the whole time, "To my knowledge...." and I was constantly asking for more info. I have since gotten the information that I need. Thanks for this information. I will have to look into this as a viable option. Nothing really for the android side I am assuming?
--
My domain - Nightfall.net


Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
kudos:23
For android there are third party tools. Some of those tools also work with iPhones, allowing simpler management if you have to handle multiple types of devices. But beyond that I don't know anything about it. I don't really know anything about Apple's management solutions either, only that they exist and what they do.
--
Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org


Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·ooma
·Comcast
·Callcentric
·Site5.com
said by Guspaz:

For android there are third party tools. Some of those tools also work with iPhones, allowing simpler management if you have to handle multiple types of devices. But beyond that I don't know anything about it. I don't really know anything about Apple's management solutions either, only that they exist and what they do.

Certainly would be nice to find some first hand reviews. There are a couple out there when I do a google search, but they are not very detailed.
--
My domain - Nightfall.net

Kearnstd
Space Elf
Premium
join:2002-01-22
Mullica Hill, NJ
kudos:1
reply to Guspaz
said by Guspaz:

Well, of course ActiveSync is going to be more intensive, it has to communicate with every individual device, while BES is just going to communicate server-to-server no matter how many devices are involved...

The point isn't the resource usage, the point is the lack of control. Companies don't like it when one of their crucial internal services are down and they can't do anything about it. At least if your Exchange server is down you can get internal people to fix it. When RIM's services go down, you're screwed.

And this is the big problem for RIM, the other two competing smart phones are gaining more and more processes/apps to allow BB class control over the device for an employer but without the middle man of the RIM network on top of the possible issues of the actual data/voice carrier network.

id imagine once the Droid/iOS stuff fully matures that RIM will go tits up because I know if I could get the same class of management from a setup where my only point of third party failure was VZN or AT&T or Sprint I would feel a lot better knowing my network team is managing the data servers in our data centers.
--
[65 Arcanist]Filan(High Elf) Zone: Broadband Reports