| Edge Speeds in South Huntsville AL I just recently added Knology and ordered the "Bundle Package" with TV, phone and internet. My package came with the Edge (Speeds up to 25 mbps) but I am rarely getting above 12-13. Anyone else experiencing this problem in the area?
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"I predict future happiness for Americans if they can prevent the government from wasting the labors of the people under the pretense of taking care of them." -- Thomas Jefferson |
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 Lark3poPremium
join:2003-08-05
Madison, AL
 ·Knology
| said by Six Gun Kid:I just recently added Knology and ordered the "Bundle Package" with TV, phone and internet. My package came with the Edge (Speeds up to 25 mbps) but I am rarely getting above 12-13. Anyone else experiencing this problem in the area?
According to the Knology website the Edge = 12/2 and Edge Plus = 25/5.
»www.knology.com/page/internet |
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 goober22Resident Duh-Huh Member
join:2001-12-28
Panama City, FL
kudos:1 | reply to Six Gun Kid
According to a PR dated 02/02/2010, Huntsville is running Docsis3 so they should be 25/5 on edge.
quote:
Knology Internet will deliver top speeds with DOCSIS 3.0:
Residential Knology Internet
12 megabit download
2 megabit upload
Residential Knology Edge™
25 megabit download
5 megabit upload
»www.knology.com/media/pr2.cfm?id=81
So he should be 25/5 IF he does have Edge. I believe the promo for new customers is a free upgrade to Edge for a year. Maybe call & make sure they activated the upgrade. Try power cycling the modem. Which modem do you have BTW?
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Certified Jenius! |
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Rollins
join:2011-02-26
Huntsville, AL | The promo is Edge upgrade free for 6 months. Make sure you have a DOCSIS 3.0 modem. I use the SB6120 modem and I consistently get 25Mbps or greater downloads and ~7Mbps upload at my location. I am in NW Huntsville though. |
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| reply to goober22
said by goober22:According to a PR dated 02/02/2010, Huntsville is running Docsis3 so they should be 25/5 on edge.
Which modem do you have BTW?
I am using the Motorola SBG900 Wireless. I take it this modem is not rated for the Docsis3?
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"I predict future happiness for Americans if they can prevent the government from wasting the labors of the people under the pretense of taking care of them." -- Thomas Jefferson |
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goober22Resident Duh-Huh Member
join:2001-12-28
Panama City, FL
kudos:1
1 edit | The motorola spec guide says it's a Docsis 2.0 model. Some websites say it's a 1.0/1.1.
I had a SB5100 and when D3 rolled out here I got about 9-11MB down on the 12/2 plan. I picked up the SB6120 D3 model and now hit 11-16MB reliably depending on time of day on the 12/2.
I'm not so up on the docsis specs, maybe someone else will chime in, but I'd say you need to get a newer D3 modem as that is probably the issue. Although I've heard that a 2.0 should be able to get up to 25MB speeds, but maybe it would need a new config file (which I would guess they would not do for a 2.0 modem). 
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Certified Jenius! |
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| reply to Six Gun Kid
Contacted Knology and after running a line test, determined the problem is my connection/lines not the modem as they said they had many clients using the same modem and it is compatible with the Docsis 3. Also I am suppose to be receiving the 25/5 service. Tech is scheduled for next week. |
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Rollins
join:2011-02-26
Huntsville, AL | That is a DOCSIS 2.0 modem. You need to get a DOCSIS 3.0 modem to support channel bonding. The SBG6580 is the DOCSIS 3.0 replacement to the modem you currently own. However, I would recommend getting a separate modem and wireless router instead of getting a combined unit. That way as wireless technology continues to advance, you can upgrade routers without having to upgrade both units. |
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| said by Rollins:That is a DOCSIS 2.0 modem. You need to get a DOCSIS 3.0 modem to support channel bonding.
Thanks for the info. Service call is scheduled for this afternoon, I will let them replace the Modem with their own equipment and will look into the other options at a later date.
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"I predict future happiness for Americans if they can prevent the government from wasting the labors of the people under the pretense of taking care of them." -- Thomas Jefferson |
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| reply to Six Gun Kid
All is well with the right equipment.....:) |
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Lark3poPremium
join:2003-08-05
Madison, AL | Congrats! |
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