Sonic DSL & 2Wire 2701HG-B? Hi all,
Just signed up with Sonic yesterday to switch me over from AT&T.
I just remembered that during the call to Sonic CS I said I had the ' 2Wire modem ' and the rep said that would work but I never said whether it was the one I have or the Home Portal models which are listed on the Sonic modem page.
So I was wondering if anyone uses the modem with their service and if it's compatible?
Another question I have is what is a good wireless modem/router to use with the Sonic service? I will be on the Pro (3mb) plan and I've always wondered if the sync issues I've had in the past were due to the 2Wire product I use as looking at various reviews on the internet, the modem doesn't get that high of a recommendation.
I did do a search on this issue and found one thread where someone said it would work but for peace of mind I'm just doublechecking to make sure when the switch goes through this Friday that I'll be up and running as soon as possible.
Thanks for any help.
San Francisco, CA
I have used this modem with my fusion service so I don't see why it wouldn't work for your DSL line.
I know ATT uses the PPPoE method of logging in, but Sonic uses DHCP leasing instead (I think? Pretty sure..). Generally any modem works, and to get sonic to work with the 2701HG-B, you will have to go into the advance settings and set it to bridge mode. Then you can follow these instructions on connecting to the internet by connecting your computer to the 2701HG-B. The 2701HG-B doesn't have a DHCP connection mode, so you are going to have to turn it into a dummy modem and connect via your computer instead. I would double check the steps for you, but my 2wire burnt out and I switch to different modem.
As for suggestions on routers/modem combinations, I sadly don't have any, but I would say if you are also looking for just a router, I am using an asus model that I love it. Linksys, Buffalo, Netgear.. There's a lot to choose from that are good too.
Thanks for the reply steelgaze.
reply to chrisk01
Your modem might have a connection wizard that is available after you log into it. It does some auto-configuring with minimal user interaction.
Friend used it on her 2701HG-B when she switched over to Sonic (from ATT) and worked flawlessly.
reply to chrisk01
I can confirm that this modem DOES work with Sonic service.
I simply switched the old PPPOE connection method to the Direct IP in the modem settings and all is well.
Thanks again for the replies all.