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Atlanta GA

@bellsouth.net

AT&T charges per data downloaded

I have had okay service from AT&T for years, paying the $49.95 a month plus the junk fees. Worked good enough, had a few outages.

This past month, apparently they implemented a cap on their downloads to 150GB per month?!?!? They were "waiving" the charges, until this month when it shows up on my bill for going over.

I'm going to try switching to a reseller who doesn't charge the cap fee, any other ideas, suggestions, or alternatives out there?

bigozone

join:2003-04-11
Gray, KY
Reviews:
·AT&T Southeast

i've yet to see any cap overage charges, but it seems that many providers have had them in place for some time now. they may be implementing the charges in larger cities where their current infrastructure is more likely to already be over-populated.

since i'm in a rural area where AT&T is really my only option for DSL unless i can find a reseller who is willing to come to my area, i'm stuck with AT&T unless i want a 7 second ping time that goes along with sat-internet.

you didn't say if you were still on DSL but the $49.95 fee makes me think you already have U-verse, unless you are paying $42.95 for a DSL 6.0 and then the extra $ to get a static IP?

either way i think the caps are BS, especially when the only time you can see a speed that gets close to the advertised MAX speed.

i'll also say this, AT&T has ruined the quality of service that bellsouth used to provide before the take-over. since then AT&T has not done anything to keep-up with the bandwidth requirements as they continue to add new customers to their DSL services. AT&T seems to be more worried about generating more income without adding any additional servers to keep up with the demand created by adding these new customers. Too bad they can't take 10% of all DSL income from each area & exchange code and ear-mark that money for more servers and additional back-bone data delivery for those areas. i'd pay 10% more for an un-capped line, and i'm sure many others would too. but that would cost them too much in overhead alone just to figure out each exchange's additonal income (or at least they would claim some kind of B.S. like that)

with AT&T it's all about the $ they can take, and not about making happier customers.


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