US Cable Support > Road Runner > [TWC] Wideband and your own modem

reply to DelmarPip

Re: [TWC] Wideband and your own modem

reply to cybercus2029

I'll wait about 6 months maybe then they will have self installs

I'd remove your Phone number but will have someone call today!

Hob

Yea wasn't thing phone number has been removed thanks anyways

reply to DelmarPip
"hey i have an idea they have those new zoom modems at bestbuy ok so why not go down there and from there call timewarner cable and get them to pay for it makin it there modem then you take it home and install it problem solved i may try that but i suspect they wont do it but if they did it would be there modem not mine an everyone would be happy"

Made me laugh, clearly however it will not work!

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson

ill let you know after i get this installed however i may cancel and just wait for self install reason my mms is nervous about strangers in her household errrrrrrrrrr
i want the speeds sorry for being rude sir please forgive me

one of the installers was snoping around the last time anyways tk

Apologies for reopening this thread but I'm a little confused about the best course of action. I live in Brooklyn in a neighborhood where there is no Fios

I've lived with slow DSL for years and just decided to go with TWC Wideband 50mbs. As I was ordering it online I called support to confirm I could use my own DOCSIS 3 modem and they told me I could. I wish I had read this forum first though as now I am concerned I was lied to. should I go out and buy my own modem? or will I just be adding the time of shopping and then returning the modem into my hectic life?

any advice would be greatly appreciated.

Save yourself a future headache and use their own garbage. You can always put it in bridge mode on whatever they give you and use your own router.

CptGemini, I appreciate the quick response. The only reason I'm considering doing anything different is that the modem will be in my basement (2 floors and 2 locked doors beneath me). Meaning, if I need to reboot the modem or cycle it often it will be a major pain in the but. From what I've heard, their preferred motorolas need a lot of TLC. Knowing that do you still think it's not worth it?

Well when its in bridge mode it act's as a modem only with the router function disabled so there may not be a need to reboot or power cycle it often unless something comes up. I do recall reading not just in this thread though but in others that for D3 services you have to use their garbage, it may vary market to market though. You can try to see if they will activate it when the installer gets there but its all up in the air at this point imo.