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apauling

join:2011-11-18
Jacksonville, OR

A well-balanced review but...

I agree that satellite users need to adjust expectations; this is not real broadband. Nonetheless, Hughes continues to sell its Basic plan as offering speeds up to 1mbps. I have used Hughes for 8 years and have never gotten close that speed. Until recently, downloads topped out in the 130-180mbps range. These days I sometime see speeds up to ±300kbps, especially during the FAP-free period. Tech support is usually extremely poor unless you get the case escalated to a US technician.