US Cable Support > Cox HSI > [CATV] Plus Package HD Channels & CableCARD

[CATV] Plus Package HD Channels & CableCARD

the Trio extra channels should be available to every one cisco/motorola cablecard as long as they have 1Ghz turners. I'll be furious if they don't allow them on Motorola 1Ghz hardware

reply to BryanInPHX
I'll file an FCC complaint, I need to file one anyway about the "just because we can" copy protection getting in the way.

I just noticed 2 nights ago the additional HBO HD channels on my Ceton box and just get a black screen. However, I don't even get those channels with my DVR and got a letter stating there were going to be changes in the New Orleans market in mid December so I'm just waiting to see what happens.
Is it possible that I should be receiving some channels via cablecard that I would not also get on my DVR? Or is it just that what I'm seeing with the cablecard tv guide is prep for some change in the next few weeks?

Louisiana, Florida, Arizona and Idaho have not officially launched the Plus Package channels, so if they are showing in the guide on your Ceton or TiVo it is just testing and preparation for a launch in the near future.

It does not appear Kansas/Arkansas and Cleveland have launched Plus Package channels either, even though those markets have launched the Trio Whole Home DVR.

All other markets have launched both Plus Package and Trio Whole Home DVR. Although Las Vegas has not posted any additional Premiums in their Plus Package, just DIYHD, HUBHD, OutdoorHD, CookingHD and SWRVHD.

If anyone has news to the contrary please post.

reply to BryanInPHX
They want that $5/mo extra!

I called last night saying I am getting NatGeoWild and CookHD and 1 or 2 other 'new' channels but although all the HBO channels show in the guide (using Ceton) I still only get HBO and HBO2 and nothing but a black screen for the other channels.
They confirmed that 12/1 was the date for cablecard customers only but that if I wanted the rest of the HBO's, I'd have to pay $5. I already subscribe to HBO and get them in SD so why do I have to pay extra for HD? I don't even watch them anyway.
But, as usual, the CSR was very confused, put me on hold a few times and came back not sounding sure about anything she just told me. In fact, I had to tell her what to look for and mentioned the 12/1 date before she even started giving me info.
And, no new channels on the horizon.

If they are going to launch the HD premiums, why not just include them?

Not to mention the $75.00 install fee, is it really that tedious?

-Rob

reply to Rob_

That's pretty effen sad if you ask me..

»www.ftc.gov and select "file a complaint" the extra premiums should be INCLUDED with your subscription package. If they need to kill the analog, so be it. Just make sure Cox has the basics ITC so all you need is a TV and you can pick em up. (in the clear) I read somewhere that TWC in Maine is encrypting the locals and going 100 percent digital.

Maybe then and only then.. ESPN will be exclusively on the sports pak as well as fox sports.

Whole home DVR's are a great idea, just don't push the fact we need to use your (cox) 1.0 ghz equipment just to get them. Please note, my family up in TWC/North Carolina has that CISCO in their TV room and no whole room DVR. It's a nice box

I've been a customer since 2000, and..think there needs to be changes.

-Rob

reply to BryanInPHX
I just called Cox Phoenix to inquire. They've never heard of these channels so they aren't launched yet or I got a clueless rep.

reply to BryanInPHX
As far as I know, this is only valid (currently) in California. You will obviously still need the Plus Package to receive these channels and not all markets have the full range of channels yet (Kansas/Arkansas doesn't have the complete Premium Plus lineup). I would imagine Omaha and Oklahoma aren't far behind.

Omaha already has them

»ww2.cox.com/wcm/en/residential/d···1111.pdf

reply to ajwees41

reply to tim85254

I called last night because most of my 'new' channels are only seen on my cablecard tuner, not my dvr. After some time on hold, she came back to tell me that as of 12/1, certain cable card tuners (I think 1ghz???) can get those but the ones that ask for authorization, will require the $5 charge.
I said the same thing, I get all the HBO and Showtime channels as I pay for them, why not in HD.
And, there are still a number of SD channels that have not been moved to HD so there's not as much to brag about as they'd like to think.

reply to BryanInPHX
Not even on the menus here. trying to tune those channels just gets ???? for a few seconds.
I looked in the high numbered channel area[where cox puts test channels, nothing there]

You'll notice all the frequencies are above the tuner limitation of the existing legacy Cox SA equipment of 860MHz. They never will show up or be tunable on Cox equipment running the Rovi IPG, unless Cox decides to move them to below 860MHz. The Trio IPG running on the Cisco 8642HDC and 1642HDC have 1GHz tuners and are the only leased Cox equipment the channels will be available on.

CableCARD tuners capable of 1GHz, now that is a different story and the purpose of my original posting.
1GHz capable CableCARD tuners include:
• TivoHD & HDXL
• TiVo Premier
• TiVo Premier XL
• TiVo Premier Elite
• Ceton InfiniTV 4/6 OCUR PC digital cable tuner
• SiliconDust HDHomerun Prime
--
Cox Premier HSI, SB6120, DIR-628, Win7 Desk, Win7 Toshiba Satellite A505-S6973
TiVo Premiere 2TB-WD20EURS, SA8240HDC DVR, Passport Vers: 3.1.091, OS Vers: PowerTV 6.20.75.106sp
DIY-Ext. eSATA DVR Expander No Enclosure Bare HDD - WD Caviar Black WD1002FAE