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« [AB] XB6 does not allow 3rd party DNS? • BlueSky Recording Issue »

This is a sub-selection from [ALL] Ask a Shaw Rep

Steamshaw @shawcable.net	Steamshaw to ShawSean Anon 2011-Nov-28 11:26 pm to ShawSean Re: [ALL] Ask ShawSean Could you explain to me why, previous, with my 25mb internet connection I was able to access the Steam Network, but now that i've accepted a promotional 50mb with Digital TV upgrade I can no longer access said network? Connection is also very laggy loading webapages, so unless there is a clean solution, I think my best alternative is a downgrade to 25mb. Any insight? `preciate it... P.S: Going on 49 mins hold for 24 hour support. Lmao.
	actions · 2011-Nov-28 11:26 pm ·
Doonz (banned) join:2010-11-27 Beaumont, AB	Doonz (banned) Member 2011-Nov-28 11:46 pm said by Steamshaw : Could you explain to me why, previous, with my 25mb internet connection I was able to access the Steam Network, but now that i've accepted a promotional 50mb with Digital TV upgrade I can no longer access said network? Connection is also very laggy loading webapages, so unless there is a clean solution, I think my best alternative is a downgrade to 25mb. Any insight? `preciate it... P.S: Going on 49 mins hold for 24 hour support. Lmao. Im going with your router ports arent set properly
	actions · 2011-Nov-28 11:46 pm ·
Le BRAC @shawcable.net	Le BRAC Anon 2011-Nov-29 12:20 am Chateau On the Hill still there?
	actions · 2011-Nov-29 12:20 am ·
Steamshaw @shawcable.net	Steamshaw to Doonz Anon 2011-Nov-29 6:15 am to Doonz Specs are: Motorola digital TV cable box + Cisco DPC3825 Modem + Cisco Linksys E1000 Router Possible conflict? I still have web access at a significantly reduced speed compared to my old 25mb connection and networks like STEAM or IRC refuse to connect. BT connections have dirt low response.
	actions · 2011-Nov-29 6:15 am ·
STEAMEDShaw @shawcable.net	STEAMEDShaw to Le BRAC Anon 2011-Nov-29 1:24 am to Le BRAC Specs are: Motorola digital TV cable box + Cisco DPC3825 Modem + Cisco Linksys E1000 Router Possible conflict? I still have web access at a significantly reduced speed compared to my old 25mb connection and networks like STEAM or IRC refuse to connect. BT connections have dirt low response. I'm at a loss....
	actions · 2011-Nov-29 1:24 am ·

ravenchilde join:2011-04-01	ravenchilde to Steamshaw Member 2011-Nov-29 11:30 am to Steamshaw The Cisco DPC3825 is a Modem with eRouter (integrated router) so likely the double NAT happening with your Cisco Linksys E1000 is a problem. Two solutions: 1) Take the Cisco Linksys E1000 out of the situation, put it in a box in the attic. You don't need it. 2) Leave the Cisco Linksys where it is, phone Shaw and ask for your DPC3825 to be put into "bridge mode" because you want to "use my own router".
	actions · 2011-Nov-29 11:30 am ·

Forums → O Canada! → Canadian → Shaw	« [AB] XB6 does not allow 3rd party DNS? • BlueSky Recording Issue »
This is a sub-selection from [ALL] Ask a Shaw Rep