US Cable Support > Comcast HSI > [Rant] Leaving Comcast..... if they'll let me go...

reply to rody_44

Re: [Rant] Leaving Comcast..... if they'll let me go...

Just my 17 years that i worked for them. And the same as a customer. Comcast does not and has never offered a 12 month contract that gives a 300.00 gift card. Am i surprised that you were told you were under contract. Not at all. The 300.00 gift card promo around the country involves two year agreements and always have. Disconnect times vary around the country and some may make 90 days past due. But that would be highly unusual. Its usually 60 days past due for physical disconnect and as little as 10 days for a soft disconnect. I quit this year but my final 6 years was for Comcast collections so i do know a little bit about what im talking about.

reply to Thaler

said by Thaler:

said by JohnInSJ:

I'm not a lawyer myself but I have seen the people's court.

Just leave it at that you're not a lawyer.

People's Court informs viewers about the law about as well as House teaches viewers about medicine.

reply to rody_44

reply to rody_44
Good for you. Again, who said $300?

The girl at the SC yesterday said yes, I am under contract. She's pulling the contract today and calling me. I'll also be receiving a copy of it, since I never did originally (it may have been displayed on my screen at some point, must have if I "signed" it, but I have no physical copy of it). I do, however, have the promotional materials, as well as every single bill and work order from the day I ordered service, up until today. The promo materials don't say $300, and neither do I; once again, it's $250. If you worked for Comcast for 17 years in any department remotely related to CS, you'd know of that promotion, I'm sure. Oh, look, it's even on Comcast's site this morning.

reply to medbuyer
I wasn't scratching my head, I was sleeping (possibly getting ready for work or eating breakfast, I'm not sure whether the post time displayed is my local time or "DSLReports time"). Here on the west coast it's only just now 8AM. And I'm still not scratching my head.

Who said anything about suing them for money? I'd love for them to settle for $500 or $1k, that would give me enough to pay the balance of my bill, as well as the ETF, with between $100 and $600 to spare. I'm not out for money, though; I'm out to have the $105 ETF waived due to them not holding their end of the contract. A $500-1000 settlement exceeds what I'm seeking by $390-895 and they're welcome to throw money at me if they wish.

I think you, asjamas, and rody misunderstand what I'm after, here.

reply to rody_44

reply to JohnInSJ

said by JohnInSJ:

said by Thaler:

said by JohnInSJ:

I'm not a lawyer myself but I have seen the people's court.

Just leave it at that you're not a lawyer.

People's Court informs viewers about the law about as well as House teaches viewers about medicine.

your humor detector is broken.

reply to BronsCon
People, I'm not out for blood or money here, beyond what is owed to me per the contract. I'm out to be let out of my contract due to Comcast's failure to live up to their end of things, or for them to live up to that. $105 ETF waived (due to their breach of contract), or $250 gift card (rendering them once again cimpliant with the terms of their own contract), either or, and honestly, I'd prefer the ETF at this point just to be done with it and not have to wait 4-6 more weeks for a resolution.

adsjamias' insinuation that I'm after anything more is ludicrous and I'm wondering what the basis for that was. A $500-1000 settlement would be nice, but honestly it's not gonna happen because it's much more than I'm asking for.

Sorry, I thought I was being clear about that. I've been posting openly and honestly in this thread and the attacks have been unwarranted.

I'll keep you guys up to date regarding my phone call with the girl from the SC (assuming it happens and this thread isn't locked by then) that's scheduled for 9hr from now. If this gets resolved then, I'll post that; if not, I'll post that.

reply to BronsCon
OK then shut me up and post this so called contract that involves twelve months of service and either a 250 dollar gift card or a 300 dollar gift card. Since you claim to have it.

You said its on the site this morning. Where? I see 150 but we are talking about one that is 250. They were only given with two year contracts if ii remember correctly.

»www.comcast.com/shop/buyflow2/pr···Inflow=1

You might have to pop in an address in my zipcode to get that. I can provide you the address of a vacant apartment (certainly not giving out my own) down the street if you need it.

I get the page but dont see any gift cards. I wonder if it defaults to my area. Maybe a screen shot as im prtty dam sure if you show me something that involves a 250 or 300 gift card i can point out why its not that unless it involves a two year agreement. Comcast only gives 250 or 300 gift cards with two year agreements.

Thats a two year. Like i said all 250 and three hundred gift cards involve and always have involved two year contracts or agreements. Not always the same terms but always two year agreements. One price for the first twelve months and another for the second twelve months. Thats why it says two year agreement.

That's also today, not last December when I signed up. All that proves is that they don't offer it *TODAY*. Since you worked there at the time, maybe you can post their offering as of December 2010?

As I've stated numerous times here already, these are completely different offerings. There were no $300 or $350 cards, my package included more premium channels, cost $20/mo more, and included a $250 card rather than the $300 that comes with it now. The package below mine didn't include Starz like it does now and included a $100 card rather than the $250.

The offerings have changed. It's been a year, this is to be expected. You can argue with me all you want and there will be no resolution to this because the promos have changed 4 times since then and there is no record of them online anywhere that can be posted here and accessed generally.

Unless you have an official record of those promos, or someone else who is currently with Comcast can dig up a screenshot of that page from 12 months ago, this argument is pointless.

You've already disproved that you worked for Comcast "for 17 years" up until 6mo ago, before you even made the claim, by stating that you tried to scam your way around a contract a few years ago. Comcast employees get free basic services, no contracts to sign for upgrades with better-than-promo pricing. I know this because I know people who actually work for Comcast.

Yes they change every day. But certain things they dont do. I said i worked for them. I never said i was a employee. I was a contractor employee. I also never said i tryed to scam them. I said i didnt sign the contract and i didnt. As such my contract turned into a one year promotion. Not exactly trying to scam them. My job was with comast collections and my sole job was getting people to pay up or disco them.

You also said you worked in collections. Those people are direct hires. Again, I know this because I know people who actually work for Comcast.

Well let me see what can i say i worked for comcast collections as a contract employee.