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CXM_Splicer
Looking at the bigger picture
Premium
join:2011-08-11
NYC
kudos:2
reply to grays

Re: Quadruple for Comcast & TWC - Verizon supplies cell service

Blame? I don't know that I was trying to blame anyone really... only to point out the inefficiency of a middle-man reselling another provider's service and how it's the customer that gets caught in the middle. And, I can assure you, this is not a made up scenario (well except for the Verizon Sucks comment) it has happened to me more than once.

If I were to point fingers, I would say there is enough blame to go around:

1 - The regulators who came up with the silly idea that forcing wholesale would be good for competition.

2 - AT&T for automatically requesting Verizon dispatches on all of their 'no dialtone' troubles. And for not explaining to customers that they still have lines from Verizon.

3 - Verizon for having such crappy service that a customer would even think of going to AT&T.

4- Customer.... hmmm, sorry, I can't think of anything to blame on them.