said by rody_44:Just my 17 years that i worked for them. And the same as a customer. Comcast does not and has never offered a 12 month contract that gives a 300.00 gift card. Am i surprised that you were told you were under contract. Not at all. The 300.00 gift card promo around the country involves two year agreements and always have. Disconnect times vary around the country and some may make 90 days past due. But that would be highly unusual. Its usually 60 days past due for physical disconnect and as little as 10 days for a soft disconnect. I quit this year but my final 6 years was for Comcast collections so i do know a little bit about what im talking about.
I think he's scratching his head now after realizing that you may acutally know something better than him after working with Comcast...
to the OP...
what do you think you're chances are of winning in court if you were to file a suit? with a petty suit like this, they might just settle with you for say max of $500 or even 1k? because they think you might just be wasting their time. this way, your out of their radar and out of their system.
other than that, you may be fighting an uphill battle that in the end, might not give you an outstanding outcome that you might expect from out of this.
I think you're better off talking calmly [while playing dumb] to a comcast rep to give you better results.