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BronsCon

join:2003-10-24
Walnut Creek, CA
Reviews:
·Comcast Business..
·SONIC.NET
reply to neufuse

Re: [Rant] Leaving Comcast..... if they'll let me go...

Interesting story. I wonder if my exchanging my DVR in the first month because they said there was a problem with the first one they gave me had anything to do with it. They saw an equipment return and voided the incentive card?

Well, I should find out today for sure.

jagged

join:2003-07-01
Boynton Beach, FL
why not just deal directly with executive customer support?

i'm doing it for the second time this year, after Comcast magically failed to send me the $140 they owed me and after the CSR rep lied she gave me free install only to see it on the bill last week!

You'll mostly likely have someone local, who knows what they're doing, call you up and talk to you then get on it and help you fix whatever the problem is. I've dealt with them 3 times in as many years and have always found them competent


BronsCon

join:2003-10-24
Walnut Creek, CA
That is my next step if the girl from the local SC is unhelpful. In my experience my local SC is staffed with competent people, so I'm hoping I won't have to do that.


turkeyfoot

@scansafe.net

1 edit
What is SC ?


BronsCon

join:2003-10-24
Walnut Creek, CA

1 edit
said by turkeyfoot :

What is SC ?

Service Center