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jagged

join:2003-07-01
Boynton Beach, FL
reply to BronsCon

Re: [Rant] Leaving Comcast..... if they'll let me go...

why not just deal directly with executive customer support?

i'm doing it for the second time this year, after Comcast magically failed to send me the $140 they owed me and after the CSR rep lied she gave me free install only to see it on the bill last week!

You'll mostly likely have someone local, who knows what they're doing, call you up and talk to you then get on it and help you fix whatever the problem is. I've dealt with them 3 times in as many years and have always found them competent



BronsCon

join:2003-10-24
Walnut Creek, CA

That is my next step if the girl from the local SC is unhelpful. In my experience my local SC is staffed with competent people, so I'm hoping I won't have to do that.



turkeyfoot

@scansafe.net

1 edit

What is SC ?



BronsCon

join:2003-10-24
Walnut Creek, CA

1 edit

said by turkeyfoot :

What is SC ?

Service Center