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BronsCon

join:2003-10-24
Walnut Creek, CA
Reviews:
·Comcast Business..
·SONIC.NET
reply to medbuyer

Re: [Rant] Leaving Comcast..... if they'll let me go...

In conduit, as I stated, with the outside end screwed to a ground plane in the locked box with the tap. The tap ports are connected to the individual lines through the ground plane with pigtails to provide service. I'm sure someone's ripped the cover off it again by now so I can probably post photos of what I'm talking about (the reason I was unable to pull the cable myself to inspect it) tonight when I get home.

Or you could just take my word.

Either way, it's Comcast's cable and pulling it to inspect it would have been illegal, as would have been unscrewing it from the ground plane (the box was wide open).

medbuyer

join:2003-11-20
kudos:4
said by BronsCon:

In conduit, as I stated, with the outside end screwed to a ground plane in the locked box with the tap. The tap ports are connected to the individual lines through the ground plane with pigtails to provide service. I'm sure someone's ripped the cover off it again by now so I can probably post photos of what I'm talking about (the reason I was unable to pull the cable myself to inspect it) tonight when I get home.

Or you could just take my word.

Either way, it's Comcast's cable and pulling it to inspect it would have been illegal, as would have been unscrewing it from the ground plane (the box was wide open).

I doubt if this caused your connectivity issuce unless, the rg59 wires is REALLY messed up, this could be the least of your connection problems...

pictures would be justify what you're talking about though...


BronsCon

join:2003-10-24
Walnut Creek, CA
Reviews:
·Comcast Business..
·SONIC.NET
Did you read up where I said there were 3 splices in that wire within 12in of each other?

At any rate, replacing the run did fix the problem. The gripe is that I was billed for it when Comcast legally owns and is responsible for the wire. Doesn't matter at this point, it's done and paid for, I didn't feel like arguing with them about it, so it's really a moot point.


BronsCon

join:2003-10-24
Walnut Creek, CA
reply to medbuyer
Nope, they must have been out here working on someone's line today because the box is closed. I'll look for a picture online of something similar, it's a pretty standard enclosure, if a bit old, so I should be able to find one.


BronsCon

join:2003-10-24
Walnut Creek, CA
Reviews:
·Comcast Business..
·SONIC.NET
Not the exact same one, but: »www.six-ug.com/images/jobs/coax11.jpg

Lines running to each unit connect to the bottom of the ground plane that sticks out a few inches below the taps. Short pigtails connect between the tap and the top of the ground plane. This ensures that all cables are grounded at a known location and that even a non-serviced drop can't accidentally be pulled through the conduit, since only the pigtail is disconnected.

EDIT: typo... sorry about all the edits in this thread lol

medbuyer

join:2003-11-20
kudos:4
said by BronsCon:

Not the exact same one, but: »www.six-ug.com/images/jobs/coax11.jpg

Lines running to each unit connect to the bottom of the ground plane that sticks out a few inches below the taps. Short pigtails connect between the tap and the top of the ground plane. This ensures that all cables are grounded at a known location and that even a non-serviced drop can't accidentally be pulled through the conduit, since only the pigtail is disconnected.

EDIT: typo... sorry about all the edits in this thread lol

see, with that similar unit, I think Comcast owns the lines from the outside up until where they connect to that box.

I don't think in now way Comcast would own the wires going from that box up to your unit.

If they do, as what you are claiming. It is apparent that your apt. landlord is trying to cut costs so as they don't incur costs to maintain it. Letting the providers do that is like asking for trouble.

anyway, you not getting the credit is something that should have been ironed out early on. I am sure that there was some miscommunication between your initial install and the subsequent tech visits coupled with clueless CSR people...


BronsCon

join:2003-10-24
Walnut Creek, CA
Reviews:
·Comcast Business..
·SONIC.NET
Actually, the reason it was done that way is that the apartment manager wanted phone through AT&T, TV through Comcast, and internet through Astound.

Having separate phone and cable providers is trivial, as they each already have their own wiring, since the wiring is different for both. Having service from two cable providers requires that each provider have their own cables installed.

For Astound, it was a no-brainer because it meant their jacks (they use a single plate with phone+coax) would already be installed in every unit; more sales, since people realize immediately (when the manager tells them, and she does) that there is an alternate provider available.

For Comcast, it was an easy choice, as it meant they didn't have to trust the quality of Astound's installed cables.

For AT&T, with U-Verse coming to market, it meant they could sell the service in the building without worries of being kneecapped by old wiring.

I should probably, at this point, mention that there are 4 buildings, a total of 140 units, with adjacent condominiums on either side which are also owned by the same management company (though I'm not sure if such an agreement applies to them; I'm not sure how it would). Maybe not a huge amount of potential business for any one provider, but enough that AT&T installed 2 remotes on the property to service us all with higher speeds than would have been available from the CO.