Reviews:
 ·AT&T DSL Service
| My experience with AT&T DSL (their customer service) is bad When I ordered online their DSL service is 25.95/month(and still this price now) within first year, but no contract, it means I can cancel anytime. The order was completed online and I wait for active date. No service on and after active service, I called AT&T 800 number, while, the guy checked my order, and said for some reason, the order did not move smoothly and it's canceled by them but did not tell me. So, he placed another order in the phone, and of course the new active date would be delayed. Then, everything moved well since then, the tech came and checked and service was activated on time. Until the first bill came out, the price is $29.95, not $25.95. I then called back and asked to change the price, the lady in the phone, told me the order the guy placed is different to mine online, like you can buy online or in store, the deal online is not in store, the deal he gave me is $29.95/month promotion price with one year contract, which I do not want, but he did not told me any single words about the deals are different, now if I terminate the service, I need to pay $150 early termination fee.. I think I will not use AT&T service anymore. |
