said by BronsCon:see, with that similar unit, I think Comcast owns the lines from the outside up until where they connect to that box.
Not the exact same one, but: »www.six-ug.com/images/jobs/coax11.jpg
Lines running to each unit connect to the bottom of the ground plane that sticks out a few inches below the taps. Short pigtails connect between the tap and the top of the ground plane. This ensures that all cables are grounded at a known location and that even a non-serviced drop can't accidentally be pulled through the conduit, since only the pigtail is disconnected.
EDIT: typo... sorry about all the edits in this thread lol
I don't think in now way Comcast would own the wires going from that box up to your unit.
If they do, as what you are claiming. It is apparent that your apt. landlord is trying to cut costs so as they don't incur costs to maintain it. Letting the providers do that is like asking for trouble.
anyway, you not getting the credit is something that should have been ironed out early on. I am sure that there was some miscommunication between your initial install and the subsequent tech visits coupled with clueless CSR people...
Actually, the reason it was done that way is that the apartment manager wanted phone through AT&T, TV through Comcast, and internet through Astound.
Having separate phone and cable providers is trivial, as they each already have their own wiring, since the wiring is different for both. Having service from two cable providers requires that each provider have their own cables installed.
For Astound, it was a no-brainer because it meant their jacks (they use a single plate with phone+coax) would already be installed in every unit; more sales, since people realize immediately (when the manager tells them, and she does) that there is an alternate provider available.
For Comcast, it was an easy choice, as it meant they didn't have to trust the quality of Astound's installed cables.
For AT&T, with U-Verse coming to market, it meant they could sell the service in the building without worries of being kneecapped by old wiring.
I should probably, at this point, mention that there are 4 buildings, a total of 140 units, with adjacent condominiums on either side which are also owned by the same management company (though I'm not sure if such an agreement applies to them; I'm not sure how it would). Maybe not a huge amount of potential business for any one provider, but enough that AT&T installed 2 remotes on the property to service us all with higher speeds than would have been available from the CO.