This is the only way to get their attention is to cut services. Just received my Ooma Telo device and next year I will go somewhere else for cell phone service. They have 39 Billion to buy T-Mobile and they never think about upgrading their network first and replacing DSL with fibre networks going to the home.
Because VZ wanted to move away from horribly-expensive-to-maintain *copper* - and they still do.
Union-friendly politicians see copper serving customers as a labor safety-net *because* it's such a bear to maintain compared to fiber - not because it will save those same customers any money. (As the copper portion of VZ's network inevitably declines in capability, the M&R costs will only increase - how does that help customers any?)
xDSL is still going away for *all* of VZ - whether you are served by FIOS or not.