Here's what I got this evening, along with the corresponding date and time. I'm also attaching the home page for your offers.
I think we can agree that my current speed is far below the 768 kbs you advertise (see attachment) and even below the lowest ceiling of 384 you say is the absolute floor (as far as the 20% drop you claim the 768 kbs offer really means, I'm still trying to find a written explanation of that claim in your advertising).
In other words, not only am I paying double what you charge new subscribers, but I'm getting less than what you claim
I can expect as a floor (when no such floor is expressly articulated.
Please explain to me how this is not "bait and switch" under the U.C.C. and how the U.S. Consumer Protection Agency, the California Consumer Agency, and numerous other federal and state agencies designed to prevent fraud should not be consulted.