Phone Power offers a 30 days satisfaction guarantee on all plans. These 30 days begin from the moment your phone is activated. Phone Power feels 30 days is sufficient time for you to try out the service and determine if you would like to keep the plan you chose or not. The 30 day Satisfaction Guarantee allows you to upgrade or downgrade the plan you initially ordered without any additional charges, As well as it allows you to cancel your contract plan without an early termination fee or cancellation fees. All we ask is that you pay the initial month of service and shipping and handling charges are non refundable.
quote:8. TERMINATION BY SUBSCRIBER. Subscriber may terminate this Agreement at any time for any reason by providing Phone Power LLC with a thirty (30) day written notice in the form of a valid written termination request and paying all fees and other charges accrued or otherwise payable under the terms of this Agreement. Initial charges, including first month service and shipping and handling charges are non-refundable immediately upon submission of an order.
So it is exactly as the tech says, and disclosed on the site. Where I come from, that's called fully disclosed, small biz. -- My place : »www.schettino.us
Stay away from Phone Power! Note all the disclaimer talk - in "written", "paying all fees"... what fees? It's very simple - pay for month service and shipping -- but, nope you have to wait for them to tell you what additional fees they are going to charge.
Much simpler to return electronics to Wal-Mart! -- now that is sad!
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