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goldeneye211

join:2011-12-08
Rochester, MI

TG862 - Add my own wireless router

I got the Arris TG862 installed for 30/3 internet service and would like to add my own wirless router and use the TG862 as a pass-through. I've tried logging into the TG862 but WOW has it locked down with a password. I called the 866-496-9669 line and of course they couldn't help. Can anyone provide direction on how to do this?

boopin

join:2011-08-25
Have you tried just "password" as the password?

»192.168.100.1:8080/

That address and the username is "admin" and the password is "password". It worked for a long while with the first modem I had then they locked it down. Swapped modems about a month ago to try and fix an issue and it was locked down pretty quick but not before I got it into bridged mode.


WOW_Dan
Premium
join:2011-03-24
Naperville, IL
kudos:38
reply to goldeneye211
If you can send me either your account number or the phone number on your account I can fix it. Customer service should be able to as well, you might have to ask to be transferred to the home networking department though.