Reviews:
 ·Shaw
 ·TELUS
| Not their responsibility. It's not their job to tweak each computer or your network. That's your equipment, not theirs. They are responsible for installing the hardware and checking levels, line noise etc. No different with phone support. This more then likely has to do with possible litigation if they damage, or mess up, your equipment.
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Anon filter enabled. Register an account if you want to be taken seriously. |
Reviews:
·Shaw
| I never suggested that it was their responsibility to tweak my computers.  What I said was, it is their responsibility to 'advise' that if I was going to get the service as advertised that I had to tweak my computers.
I am curious why you would make such an assumption?  |
